(How to) Stay on The F*****G Bus

I recently came across Helsinki bus theory, an interesting metaphor by the photographer Arno Minkinnen which is usually applied to creativity.  Being a big fan of bus metaphors, I started using it with my coaching clients and it resonates, so let me explain:

In Helsinki all buses follow the same route at the start of their journey.  For at least 1 km all buses take the same route and make the same stops, irrespective of their number and eventual destination.

After this they diverge and the differently numbered buses start to separate into more distant and less familiar parts of Helsinki.

Let’s imagine that in the metaphor you are a new artist who wants to create innovative art.  Each bus stop represents one year of your life, so the third bus stop represents 3 years of learning your craft and trying new things out.

After 3 years people begin to notice your work but they start by comparing it to people who have done similar work before.  Being driven to do something unique, you feel discouraged at finding you’re following someone else’s path.   So what do you do?

You get off the bus, go back to the terminus and try another route.

This time you take a different number bus in the hope that it will lead to something different.

But the same thing happens.  You had the intention of changing to something new, but you get compared to others and feel discouraged.  So back to the terminus you go. As Minkinnen says “This goes on all your creative life: always showing new work, always being compared to others.”

So what’s the answer?

Well the advice offered by Minkinnen is simple:

Stay on the fucking bus.

Exactly!  Stay on the bus!  And this is true not just for creative endeavours, but for anything that requires persistence, including career, life or behaviour change.  As this HBR article makes clear, it is long term commitment to a direction which is often the key to success.

The Problem with Staying on the Bus

Unfortunately, most of us find staying on the bus very difficult, mainly because we are directed by our short term thoughts and feelings. Just as in the case of the artist, we feel as though nothing has really changed, that this is just the same as before, that maybe we should have taken a different route.

This is where we all need help to understand how to stay on the bus.

How to Stay on the Bus

The first step is to get clear on which bus you want to get on.  I suggest a combination of decision science, The Dip and values work for this.

But next we need to learn how to deal with the thoughts and emotions that come from staying on the bus.

Let’s be clear that it is not the feelings themselves that force us off the bus.  It is our interpretation of those feelings – our relationship to them – which leads us to get off early.

The Role of Psychological Flexibility

Psychological flexibility is the ability to see our immediate experience from different perspectives.  For example, instead of thinking about our immediate thoughts and emotions, we can consider our longer term values.  Instead of seeing emotions as reliable guides to behaviour, we can place them in a different context as the flipside of what really matters.   Instead of running away automatically from certain thoughts, we can see them as just learned behaviour and not something we necessarily need to listen to or struggle with.

With practice, we can become less influenced by our short term impulses (‘this is just the same as last time!’) and more by our long term values.

This can help us to stay on the bus, and to persist even when our immediate thoughts and emotions make persisting difficult.

Passengers on the bus

Noticing How Desire Can Pull You Away From Your Values

When does desire pull you away from your values?

It might be the impulse to buy more stuff that you don’t really need; watch TV instead of doing some exercise; let work dominate your  life; make poor choices that change your life forever…

In this TEDx talk, Kelly McGonigal explains that the urges provoked by desire (the promise of happiness) have a tendency to overpower current happiness and satisfaction.

Desire for something you don’t have, but would like (in my case, millions of dollars and to write a best selling book!) can create stronger impulses than the feelings of contentment associated with what you do have (for me now: love, health, safety, meaningful work that uses my strengths). Even though what you have now may be much more important to you than what you desire.

When we feel that experience of wanting something, we feel an urge to do something to get that desire met. If we are to handle this tricky emotion wisely then we need to be clear about who we want to be and what we want our life to stand for. We need to have chosen the values we want to live by. But knowing your values isn’t enough.

Last week, Paul suggested that mindfulness helps us to turn our values into action. When desire is moving you away from what really matters, mindfulness can help you to ride out the urges rather than mindlessly chase what you desire .

You can mindfully notice how feelings of wishing and wanting are pulling you in a particular direction and check if that would be a move towards your values. You can become aware when desire is in control of your behaviour, catch yourself and come back to what really matters to you in the long term – love? kindness? connection? your health? security?

I want to be clear here that I am not suggesting that you abandon your ‘big, hairy, audacious goals‘, what I am suggesting is that you also:

1. Compassionately notice when pursuit of those goals feels driven and addictive. Pause and breathe and see if you can ride those impulses like waves rather than act on them.

2. Keep checking in as to how the goals you are currently pursuing fit with your values and life purpose

3. Have the ‘willpower’ to spend some time paying attention to other important areas of your life even though you may feel the addictive pull of the desire for something ‘bigger and better’ calling to you. Your thoughts might whisper, ‘I’ll just send one more email; read/write one more blog post; sign up for that course that promises to make me rich.’ Can you have those thoughts and the feelings associated with them and still spend the afternoon in the garden with your loved ones? Can you have those thoughts and feelings and bring your attention back to this moment now with all its small pleasures and pains?

Kelly McGonigal suggests that the recurring difficulties we experience in handling our desire well is not a sign that there is:

Something uniquely wrong with us – but it is actually part of being human. it is not just you, it is all of us.

Oddly, for me, accepting this makes it easier to deal with. How about you?

[I am running a low cost, one day workshop on ACT at The Relaxation Centre of QLD on  Sun 3rd March.  All proceeds go to the centre. I would love to see you there.]

How You Can Make 2013 A Successful Year

So here we are in 2013. What will it take for you to define this year as successful?

Let’s start by looking back on 2012. What did you achieve? What mistakes did you make? Where do you feel you failed?

measuring up
measuring up (Photo credit: woodleywonderworks)

Did you get a promotion or an increase in salary? Did you buy something important like a house or a car? Did you fail to get elected to serve as President of the USA?

It can be easy to focus on these external markers of success or failure. But what about your internal yard stick? How much were you the person you want to be? How often were you mindful or generous or brave or loving or …(insert your own values here).

How good were you at noticing the times when you weren’t living your values and then gently adjusting your behaviour so it aligned more closely with who you want to be?

‘Values are your heart’s deepest desires for how you want to behave as a human being. Values are not about what you want to get or achieve; they are about how you want to behave or act on an ongoing basis.’

Russ Harris  – The Happiness Trap

Measuring your life by what you achieve isn’t wrong but the research suggests that we over estimate the impact of these events. We think that if we get the good job and nice house we will be happy and so we conscientiously pursue those goals. Sometimes we are so busy striving that we neglect other important aspects of our life, like nurturing our health and our relationships, and we forget who we are and what we want to stand for.

The second way of measuring your life – Did I live my values? Was I the person I want to be? – is both more likely to create richness and meaning and will tend to support you in making those moment to moment choices that determine the direction of your life.

So as you review 2012 and before you set yourself some goals for 2013, spend a few moments revisiting your values.  Lundgren’s Bull’s Eye activity is a cool way of doing this.

How Moments of Joy and Pain Can Help You Work Out What Really Matters To You

In this noisy world, where we are bombarded with messages telling us what to think and do, it can be hard to work out what is really important to us.

In this Big Think Interview, Steve Hayes gives two suggestions for how to connect with your values:

1. Take a moment to focus on what causes you emotional pain. What upsets, saddens or angers you? Then ask yourself, ‘What do I care deeply about here?’.

‘Look where the pain is. Flip it over; you’ll find that’s where the values are.’

This approach of looking for what our pain is telling us about what really matters can protect us from responding to pain in a way that narrow down our life. For example:

‘most people are hurt deeply by betrayals in relationships. And what your mind tells you to do is, don’t be so vulnerable; don’t be so silly; don’t open yourself up; don’t be so trusting; you can be betrayed. In fact, the reason why you hurt so much is that you want relationships that are loving, committed, intimate; you want trust. And what your mind is telling you to do in a way is, don’t care about that so much so that you won’t be hurt so much. It might be better to really get up against and sort of contact that caring, and maybe take a more loving stance even with your own pain, and keep your feet moving towards what you really want, because the cost in terms of intimacy and connection and caring that comes when you try not to be vulnerable, when you’re constantly looking out for betrayals of trust, is too great. It makes it very hard to have relationships of the kind that you really want.’

2. Notice what brings you joy and ask yourself, ‘What does this tell me about what matters to me? About who I want to be in the world?’

‘Think of the times that you’ve felt most with yourself, most connected, most vital, most energized, most flowing, natural. And if you take some of these specific memories and you walk inside them, you’re going to find that there’s things in there that you care about. There’s things in there that, when it’s really working well, are kind of a lighthouse, like a beacon in the distance, that you can move towards.’

‘Go inside the sweetness of life, catch the places where you genuinely were moved by or connected with life, and you’ll find in there kind of a light that can direct you when the cacophony gets very noisy and you get confused and lost, that can direct you towards what you care about.’

According to Steve, Acceptance and Commitment Therapy (ACT) is about:

‘living in accord with your values and in a way that is more open and accepting of your history as it echoes into the present, that’s more self-affirming, self-validating and values-based.’

…and it is based on science!

(For Brisbane based readers: I am running a session on Acceptance and Commitment Therapy at The Relaxation Centre of QLD on Sunday 16th December. We will be doing both of the activities above plus a lot of others – I am very much looking forward to it! If you are in Brisbane and you happen to be free it would be lovely to see you there. All proceeds go to the centre.)

 

If You Can’t Have It All, What Can You Have?

I believe that we have been sold a myth. A myth that tells us ‘If you try really, really hard then you can have it all’ – love; money; success; a wonderful family; happy kids; health; a beautiful body; a lovely home…

This myth can exhaust us. We run around trying to get everything right. Feeling anxious about all we haven’t done.

My messy garden. I decided to grow some veggies – then I neglected them and they died

The messy garden; the plump belly; the distracted attention we give to our partner. The job list at work that never seems to get any shorter. The school tuck shop duty we didn’t do.

We think that if we were just more organised, smarter, better in some ill-defined way; then we would be doing all of these things with grace and flair.

But what if we were to accept that we can’t actually do it all or have it all? What would that be like?

Instead of focussing on getting everything right, perhaps we could give our attention to becoming more and more like our ideal self. We could focus on living our values.

Perhaps you can’t have it all but instead over time you can become a better version of yourself.

In order to become more like your ideal self, you have to decide what you want that person to be like. Rob has gathered together some values clarification exercises here that might help you to decide who you want to be.

However, I need to give you a warning.

Knowing your values may not actually make your life easier. Moment by moment, again and again, you will still have to choose – do I give my attention and energy to my kids, my work, my partner, my health, the housework…?

And that choice is sometimes painful. At those moments, try asking yourself: What would the person I want to be do now? It might help you to make choices that lead to a life that is rich and meaningful And that might just be better than having it all.

What do you think? Can we have it all?

(This blog post has developed as a result of some conversations I am having with CEO’s and senior managers about their experiences of meaningful success. I would like to thank Jayne Gallagher, Manager Product and Market Development at Australian Seafood CRC and Tristan White, CEO of The Physio Co for exploring this topic with me.)

How Believing You Will Be Successful Leads to Success..or Not

If, like me, you watch ‘The Voice’ or ‘Dragon’s Den’ or ‘(Insert Country you live in here) Idol’ or any similarly painful and joyful reality TV show, you will have heard competitors proclaiming that they won because they had ‘absolute faith’ that they would win.

Ben Gulak after being given $1.25 Million by the Dragons said, ‘If you really believe in something, keep going after it. If you want it badly enough there is always a way. You can make your dreams come true’

But if you watch a few of these shows you might also notice that there are hundreds of people with ‘absolute faith’ that they would win and most of them don’t end up the winner.

(Be warned  – this clip is painful to watch. Mary Roach who said ‘I want this so bad, there is no way I am not going to get it‘ and then gets a dose of reality.)

and sometimes it is actually the person who is a bit doubtful about how good they are who wins:

(The deeply vulnerable Karise Eden, winner of The Voice Australia, singing with her mentor, Seal.)

So what does this mean?

Believing you will succeed can help you to set challenging goals and persist in the face of difficulty which does increase your chances of success. But if you fuse with the belief that you will succeed and treat it as the absolute truth then you aren’t open to feedback. You don’t even notice subtle feedback and you respond to more direct feedback with defensiveness and anger. Which means that you can’t learn, improve or change tack. So you are actually less likely to succeed.

What is a better plan?

  1. Be clear about what values you want to express as you go after your goal. Notice the moments when the desire to win pulls you away from being the person you want to be. Then pause and breathe and come back to living your values. For Karise it looks like she has some deeply held values around singing from her heart; opening herself to the vulnerability of connecting with her own pain as she sings.
  2. Make a plan that gives you the best shot at success. Do some research. Have other people succeeded at something similar? What did they do?
  3. As you progress seek feedback and adjust your plan as you get more information.
  4. Have some clear ideas about how long you will persist. What sacrifices are you willing to make and what sacrifices aren’t you willing to make? What will you use as a marker to tell you it is time to quit and move on to something else or that it is worth persisting some more?

And remember, the goals that are most likely to lead to emotional wellbeing are about connection, curiosity and kindness.  So perhaps you don’t have to win ‘The Voice’?

10 Factors to Consider When Rewarding Staff

David has been working hard to deliver exceptional service. His manager, Sarah, is pleased and wants to recognise his efforts, so she nominates him for an ‘Employee of the Month’ award. David then starts to slack off. He puts in less effort and seems less engaged by the work. Sarah feels frustrated. What did she do wrong?

It seems to be a good idea to reward people when they do a good job. But it can often decrease motivation. Rewarding people is more complicated than you might think. Here are 10 factors to consider when giving a reward:

  1. Are rewards allocated in a way that seems fair to recipients?
  2. Do they occur soon after the desired behaviour?
  3. Do they tend to focus on clear performance standards. i.e Do I know what to do to get the reward?
  4. Are the rewards matched to the individual? Different people find different things rewarding. Extroverts love a public announcement at a meeting, introverts don’t.
  5. Most people find the following experiences rewarding: autonomy, respect, connection & belonging.
  6. Do the rewards feel controlling? This is subtle. For rewards to feel fair, I need clear performance standards but if I feel like I am being rewarded for complying with instructions I will tend to be de-motivated. We value freedom and autonomy highly. A ‘reward’ that is about compliance can make me feel less autonomous. For example, ‘Thank you so much for getting that board paper to me today, I appreciate that you had to stay back last night to get it done‘ is probably rewarding unless the evening before you told me, ‘You have to stay back tonight to finish that board paper’.
  7. Don’t use extra money to reward behaviours that the person would do anyway because they find the activity enjoyable or because doing it is in some way linked to their values.
  8. Do help people to make the link between what they need to do and who they want to be i.e. their values.
  9. Do reward behaviours that will help the person to learn something challenging. When we are just starting to gain a complex skill it is often hard and we need some external encouragement. Once we can do it well then we start to enjoy it for it’s own sake and we no longer need the rewards (in fact they can be counter-productive).
  10. The best rewards are ‘natural’  – a smile; a thank you; an authentic expression of the impact of what the person did. (Again think: autonomy, respect, belonging and connection).

So what went wrong with David? He had been giving excellent customer service for the joy of it. The award changed that for him. He felt controlled by it. Sarah presented the award at the monthly team meeting and David is an introvert and felt embarrassed. David knew that Connie had been giving a similar level of service but she didn’t get a mention. He didn’t feel that Sarah had been fair and he now felt awkward around Connie. It had decreased his respect for Sarah and his feelings of connection to the rest of the team.

So, give others lots of respect and as much autonomy as you can. Build feelings of connection and belonging. But think carefully when you use bonuses and awards – they are risky!

Sources for this post:

Judy Cameron, Katherine M. Banko, and W; David Pierce Pervasive Negative Effects of Rewards on Intrinsic Motivation: The Myth Continues. The Behavior Analyst 2001, 24, 1-44 No. 1 (Spring)

Edward L. Deci, Richard Koestner, Richard M. Ryan  A Meta-Analytic Review of Experiments Examining the Effects of Extrinsic Rewards on Intrinsic Motivation. Psychological Bulletin 1999, Vol. 125, No. 6, 627-6

and a thought provoking post to the ACT listserv by Dr Paul Atkins

Creating Great Mentoring Relationships

 

Last night I spoke at an event held by the QUT Career Mentors Scheme. They were a great group of people – the mentees are students about to finish their degree and the mentors volunteer their time to support the students as they make the transition from study to work.

I shared some ideas on how to create great mentoring relationships, particularly how to avoid mentoring relationships that lack vitality and are….frankly boring.

Here is the handout that goes with the talk: How To Create Great Mentoring Relationships

 

If You Had a Couple of Extra Hours In The Week, What Would You Spend Them On?

Just imagine, something magical happens and you suddenly find yourself with two extra hours in the week. Empty…waiting to be used. What a delicious thought!

How would you choose to spend those hours?

Romanian Family
Romanian Family (Photo credit: JoshLawton)

Would you:

  • Work on a pet project that matters to you?
  • Spend more time with loved ones? Doing what?
  • Look after yourself a little better – perhaps exercising more often; cooking healthier food; getting more sleep?
  • What would it be…..?
And…what wouldn’t you choose to do with that time?

I invite you to sit with those questions. To let them be with you over the next few days and see what turns up.

If you want to find time for an important but neglected activity, then I encourage you to start small. Just pick one action and commit to focussing on that area for 10 minutes more each week.

If that change seems to give your life more vitality, you might then choose to gradually increase it over time.

This question comes from an interesting book: Power Questions: Build Relationships, Win New Business, and Influence Others by Andrew Sobal and Jerold Panas

Effective Decision Making

Sometimes we have to make important decisions where the ‘right’ answer is unclear. I would like to suggest this process for making for those tricker decisions:

1. Which of your values are relevant in this situation?

2. What are the key facts? In this step aim to see the world the way it really is rather than as your mind tells you it is.

3. What is the relationship between the facts – how do they interact?

4. Focus in depth on different parts of the problem (whilst keeping the whole in mind). Take different perspectives – how would others view this problem? How will you view this problem in 5 years time?

5. Consider that there may be a better alternative that you haven’t thought of. Ask for advice. Do some research. Brainstorm. Consider trialling different options and observing how they turn out.

6. Be prepared to sit either with the discomfort of not deciding or with the discomfort of deciding and possibly making the wrong decision. See if it possible to have those difficult thoughts and feelings without them pushing you around. 

7. Make a decision and then check it against your values – is this a move towards what you want your life to be about?

6. Observe the outcome and be prepared to make incremental adjustments. Again, work to see the world as it really is – rather than how your mind tells you it is.

This process draws on Roger Martin’s work on Integrative Thinking

I think he has developed a great model and adding in connection to values, defusion, perspective taking and acceptance make it that bit better!

Rob wrote a great post on the costs of making decisions without any connection to values.