Do you need a high-performance routine? (Plus: FREE quiz…and hedgehogs!)

So, for today’s serious analysis of the modern workplace, I want you to imagine you’re a hedgehog.

There you are, snuffling about in the forest, doing all of your normal hedgehoggy things. 

Yes, you’re covered in fleas, but you look adorable!

Then one day you reach a strange bit of the forest which feels a lot harder underfoot, and then there are these two strange bright lights coming at you…

Now, we all know what you should do, which is probably run for it.

But we also know what you (as a hedgehog) are likely to do, which is roll up into a ball. 

Now, this doesn’t make you a bad hedgehog.

You’re an excellent hedgehog, you just weren’t evolved for the particular environment you’re now in.

This is what is known as an ‘evolutionary mismatch’. 

Now of course we humans aren’t like hedgehogs. We are way more advanced! We’ve even developed flea powder!

But in some ways we are a lot like hedgehogs, in that we didn’t evolve for the environment we are in either….

Why it is so hard to be human

For 99.9% of our evolutionary existence, humans would gather in small groups, forage and hunt for food, we were active in the day and slept when dark, our lives shaped by our environment. 

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Our ancestors moved a lot (over 15,000 steps per day according to Fitbit’s early records), and ate a wide variety of food. 

In his book Origins; How the Earth Made Us, Lewis Dartnell shows how evolution and our environment are not separate events – our biology was shaped by nature. 

Every cell in our bodies evolved in sequence with a daily rhythm, (primarily driven by exposure to light).

Yet fast forward to today and everything has changed.

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Far from being tethered to nature, we now work in a way which is independent from these daily rhythms.

Where once we were connected to the earth and to each other, today we feel more connected but also more isolated.

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For many of us, we hardly see daylight, we are largely sedentary (most of us now walking closer to 5,000 steps per day), and we work more or less constantly. 

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No surprise that work feels a daily grind… 

Biologically and psychologically we evolved to work in a daily rhythm, and disrupting this rhythm leads to a kind of dysregulation, affecting everything from sleep to mental health.

This is another evolutionary mismatch. 

Covid as the great accelerator

And Covid has accelerated these trends.

I first met Annette, a senior manager at one of the major airlines, in Spring of 2020.

She told me how when the Covid crisis took hold she and her team had moved into ‘emergency mode’, working round the clock to try and save the business, but

 ‘now it’s 16 months later and it feels like we’re still in the same pattern’.

From speaking to 1000s of people in many different industries last year, I know many can relate.

Many of us have been drawn into routines which we didn’t consciously design, and which have become unsustainable.

The issue is not whether we can carry on – most of us are good at soldiering on – but whether this is the best we can aim for.  If you look at the statistics on mental health since Covid, I would argue not. 

But what can we do about this, and where should we start? 

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Understanding high-performance routines

The first step is to build awareness that we are working in routines for which our brains and bodies were not evolved. 

We are working out of sync with the rhythms that shaped our entire biology.

Arguably we don’t even notice the cost we’re paying, because it has become the water we swim in. 

Yet by operating in a way which is divorced from our biology we create huge challenges to health and mental health. 

There is hope, though.

Unlike hedgehogs, we can do more than just roll up into a ball.

In the next article I will explain what a high-performance routine looks like.

But in the meantime you can build awareness of your existing routine by trying this quiz, which will give you feedback as to whether you might benefit from strengthening your routine. 

It is freely available to anyone, including hedgehogs (though admittedly you might need a mouse).

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The future of work: Why Psychological Flexibility is a Key Leadership Skill of the Future

A few years ago in the UK, a Panorama investigation uncovered systematic abuse of elderly care home residents who were ­being routinely pushed about, belittled and ­humiliated by their so-called carers.

Worse, when whistleblowers drew attention to the abuse it was they themselves who were disciplined by senior management. Empathy for the victims seemed in short supply as it took a TV investigation for action to be taken. 

This is just one example in a long line of depressing stories about toxic leadership.  From MPs to journalists, and leaders in organisations from Big Tech to oil, the modern era seems one where empathy, care and values in leadership can be in short supply.

Values and leadership

Theorists like Bruce Avolio have argued that we need a more authentic form of leadership, which connects leaders to what really matters to them.  This acts as a kind of compass for leaders, which is especially useful in times of uncertainty (read; now).

Connecting leaders more powerfully with their values is also important because it has been shown to generate positive psychological outcomes in followers.

And yet…

There is one slight problem with these ‘authentic’ forms of leadership: they are bloody difficult to do.

Leadership values easily get derailed by circumstance and expedience as well as by existing organisational cultures.  It takes a special kind of courage to execute values in practice.

Yet most modern leadership theories (and training) deal with values as though all that remains after identifying them is to go off and do them.

Good luck with that.

Understanding our values is only half the battle.  Values have a flipside – an admission price.

Put simply, pursuing our values makes life psychologically harder, not easier.  We tend to hurt where we care.

It is much easier to avoid this psychological discomfort – something that psychologists call experiential avoidance.  However in the turning away from our discomfort, we often turn away from our values. 

This is why experiential avoidance is perhaps the biggest driver of substandard leadership behaviour (as well as in clinical contexts, poorer mental health). 

After all it’s far easier to avoid that awkward but important conversation than to have it.

how can we help our leaders live their values in practice?

Psychological flexibility is a concept which started in the clinical context (over 850 randomised control trials show its effectiveness in improving mental health) but is now gaining traction in organisations. 

Many of my organisational clients are introducing this training, not least because psychological flexibility is so practical, and especially effective with difficult situations involving ambiguity or uncertainty – what Todd Kashdan ‘calls the messiness of human life’. 

Psychological flexibility is important in leadership for three reasons:

  1. It helps people clarify and understand their values in practice, not just in theory.
  2. It helps people stay more aware of the present moment, which means that they are more likely to notice opportunities to be empathetic and engaged with other people.
  3. It gives leaders the skills to move towards their values and deal with the psychological cost of doing so.  By building willingness to have difficult thoughts and emotions, it reduces the natural human tendency to avoid them. 

Too many leadership training programmes focus on values and forget to train people in the skills that help them live their values. 

Yet unless we do this, leaders will continue to run from the pain that empathy brings them.

The Marginal Gains Handbook – Practical ideas to survive and thrive in the age of Coronavirus

We are delighted to release VERSION 2 of this free, practical guide of evidence-based ways to survive and thrive in the age of Coronavirus.

DOWNLOAD HERE

This version includes improved ideas for thriving in the age of Coronavirus as well as a new section on parenting in lockdown.

This is from a CEO who’s been using it with his organisation:

Your Covid Marginal Gains booklet has been a great source to help me during this once in a life time roller coaster. It deals with so many layers that we are all going through and gave me confidence in what I was telling my team, give me solace in what I was feeling, and hope for what despair we all go through.

Continue reading “The Marginal Gains Handbook – Practical ideas to survive and thrive in the age of Coronavirus”

A Guide to Lockdown for Other Parents, from a True Parenting Expert

Anyone who knows me or my children will know that I am definitely both a relationship and parenting expert.

For example, before I proposed to my wife I felt I need to list all of my imperfections (which took a while), and only this morning I dealt with my two-year old’s tantrum by swearing at the top of my voice and then storming out of the room.

I’m available for paid consultancy.

However I am a reasonably enthusiastic consumer of parenting strategies and have lots of clients who are asking for ideas to help deal with the pressure of lockdown.

So here are some ideas which I like, even if the implementation for me is still a ‘work in progress’.

If you have any of your own (especially ACT-consistent ideas and resources) please let me know in the comments below.

The Executive Summary

For all you lazy layabouts who have no time to read another long winded concise and excellent post written by me, let me save you the trouble by drawing your attention to The Blessing of a Skinned Knee in which Wendy Mogel rejects the idea of making things easy for our children, of praising them constantly, of them to be somehow unique and ‘special’ – all of which loads pressure on to both them and us:

In order to flourish, children don’t need the best of everything. Instead they simply need what is good enough. This may include good enough (but dull) homework assignments, good enough (but uninspired) teachers, good enough and good enough (although bossy and shallow) friends.

Consider that “good enough” can often be best for your child, because when life is mostly ordinary…your child won’t end up with expectations that can’t be met on this worldly plane.

Or how about this little beauty:

My advice to parents is to tolerate some low-quality time. Have a little less ambition for yourself and your children. Plan nothing—disappoint your kids with your essential mediocrity and the dullness of your home. Just hang around your children and wait to see what develops.

Disappoint my kids with my essential mediocrity?

Now THAT is a parenting approach I can get behind!

Nothing I’ve read comes close to relieving the pressure on myself and my children during lockdown than this, so I urge you to read the full summary here.

Here are some more ideas:

1. You need respite

It doesn’t matter what you are doing, you need a break from it.  In a study mentioned on the excellent Psychologists off the Clock podcast, soliders in the military had the lowest rates of burnout even when the break was going to war.  In other words, what we need is a break from what we are doing.  Do anything for too long with too little respite and we start to mentally fray.  And here’s a powerful image to illustrate this point:

Ideas for implementing breaks will obviously vary but here are a few:

  • Enlist others. If there is another adult in your house, work in shifts to cover short breaks. If not try to enlist a Granny to read a story or an Uncle to make your kids laugh, even 20 minutes’ respite can work wonders.
  • Manage your energy. When you have brief periods when the kids are occupied, do your low-attention tasks (like admin, most emails). When you get a break from the kids,  tackle high-attention tasks (like problem solving).  Or just take a break and do nothing.  You decide, but do one or the other.
  • Deadlines work. For parents and children alike.
  • Turn housework into a game. The tidy up song is good for this, but giving kids proper, grown up tasks to do on a regular basis (and rewarding this) can be an effective way of lightening the load.
  • Routines are powerful because they reduce fatigue.  So try to at least create a ‘shape’ to the day that everyone understands. Things like bedtime stories, a specific time for homework, meals; all of this will reduce your levels of shatteredness (technical term).

2. Beware perfectionism

We all need to lower our expectations a bit, particularly in terms of how we should be feeling and what we should be achieving.  As Brene Brown says:

When we hit that wall, sometimes courage looks like scaling it or breaking through it. AND, sometimes courage is building a fort against the wall and taking a nap.

  • Set small targets. You are living in a GLOBAL PANDEMIC.  Survival is good!  Anything extra is a distinct bonus.  For example, today I changed my pants.
  • Find a way of noting all your achievements (however big or small) and create meaningful ways to celebrate them. 
  • You cannot do it all. Think back a few months and consider what you would have advised other working parents to do during A GLOBAL PANDEMIC?  What springs to mind?  Let me guess, is it ‘you should definitely seize the chance to teach little Ernesto Mandarin?’
  • Remember the sound of learning.  From the Psychologists Off the Clock podcast, a story about a music teacher who put sign outside the music room that said: ‘This is the sound of learning’.  In other words, learning is often not very smooth or beautiful, so don’t expect things to feel or sound great along the way.

3. Reframe this as a chance for your kids to learn

Before the pandemic I feel like the biggest challenge my 2 year old had faced was that time when I cut his toast in squares, when in fact he wanted soldiers.

In other words, the biggest risk for many (middle class) children is that life was too easy.  Well now we can put that right!

After all, we don’t build a child’s resilience by making life perfect for them.

Let’s also remember that when we step back it gives our kids the opportunity to step up.

If we expect them to do nothing they will do precisely that.  But if we expect them to step up they will do that too, and this has the bonus of building resilience and confidence.

4. Stay present

One of the reasons that burnout occurs is because we are not mentally in the present very often.

By constantly worrying about the future and ruminating over the past, we drain ourselves of energy and deprive outselves of the little fragments of joy which still appear with children in lockdown, especially if we look for them (the joy not the children).

And of course our kids notice when we’re not paying attention, when we’re scrolling on phones, when our laugh is hollow or a few milliseconds too late.  Under what heading will they file that experience away?

So what percentage of the time are you present?

When I applied this question to myself I noticed that I’m often not very present and that’s usually because I was trying to avoid some kind of emotion (something called experiential avoidance).

Here is an example:

Before bed time we have the habit of watching a few short videos with both kids sitting on my knee.  The videos are really tedious, so I often found myself scrolling on my phone.  This has the function of relieving the boredom, but it was not exactly building joy or connection.

So now I put my phone down and try to get present to my children’s reaction.  I smell their hair, fresh from bath time, and then suddenly this evening I noticed this:

I know this is a tiny example, but how much will I crave just one more of these moments once they are gone?

5. Create buffer zones

For me one of the toughest aspects of parenting in lockdown is that the small buffers between work and family interaction are squezed.

For example – and you must understand this is purely hypothetical – if I have a difficult work call and then walk out of my office straight into my 2 year old, who is asking me to be a horse, but

“NOT THAT TYPE OF HORSE DADDY NO – NOT THAT HORSE!”

Then it is fair to say that – hypothetically – I often don’t handle it well.

There is an emotional hangover with all things, and if we remove natural buffers it is inevitable that things start to go less well.  At least, that’s what I’m telling my wife.

The things that work for me are:

  • Trying to build a minute or two buffer before leaving the office, and tap into the type of Dad I want to be when I re-engage (i.e. loving, active, joyful); and
  • Giving myself a time out if I get hijacked by my own emotions.

6. Connecting to values

Notice those values above: loving, active, joyful.

When I first had children I was terrified – convinced – that I would not know how to do parenting.  I felt like I had no ‘Dad’ template and would really mess it up.

But actually the thing that has helped me the most is to orientate myself, again and again, to a set of values that I try to model.

It is the most enormously helpful idea for lots of reasons.  Firstly, I find it impossible to eradicate the bad bits of my parenting.  I’m impatient and swear too much, for example.  But I am able to put positive stuff in there too.  I am able to go downstairs, right this moment, and chase my children round the garden pretending to be the Coronavirus.  I can tickle them until the 2 year old says

“Dop Daddy, dop!”

This moment can be all about crisis parenting, or it could be about connecting enough of these tiny moment so it becomes about something more meaningful or even joyful.

By connecting to our values, again and again, we can transform the pressure cooker of lockdown into an opportunity to connect with what matters to us most.

Further resources from actual experts

I’ve been listening to podcasts on the topic and can recommend a few here now – please see below and please let me know any that you’d add.

Books and resources for children:

Fighting for what matters: what I really learned about completing a doctorate whilst raising a family and running a business

So I did want to reflect on what I learned during these past few years because so much of it is Working with ACT-relevant.

But I am wary of writing one of ‘those‘ type of posts, or one of those ‘it was tough but I am so glad I did it!’ things.

Fact is, I am not sure I am glad I did it.  But I’ve done it now, so here’s what I think I learned:

1. Make every session count

If there was one principle that stood out, it was this.  Every time I sat down to work, I focused on taking one step forward.

Sometimes this was impossible, or I even went backwards (the climbing a mountain metaphor helps here – i.e. sometimes you have to go down the mountain to go up again).  However, by accepting the tiniest step as progress, including correcting one typo, I can’t think of a single instance where this didn’t work.

And one day, I woke up and it was done.

2. Create deadlines

There were days when I felt totally overwhelmed and my mind would wander to all the things I wasn’t doing / couldn’t do. If this resonates you need deadlines.  The pomodoro technique is good for this.  So are children.

I would often work during my children’s nap times, which created an exquisite sense of urgency.  Sometimes – agh! – one of them would wake before I’d made any progress.  To my surprise I was still always able to find one thing to do before running off to the bedroom.  It’s amazing how deadlines focus the mind, and a crying child is a very good deadline*.

* My children are for rent on an hourly basis.

3. Intensity beats time

I placed intensity front and centre of my strategy.  This led me to do seemingly strange things, like working for around 60-90 minutes on the Doctorate even when I had more time available and getting involved in kanban, which sounds like is a cult.  I also learned the value of 5-minute runs as a way of breaking things up and thinking things through.

I had ‘TAKE A BREAK’ stuck to my laptop and made it a rule never to stare at my screen defeated.

4. Remember it’s a choice

One especially dismal day I shared my pain on Twitter and got some lovely responses – ‘hang in there’, ‘keep going’ etc, which I was grateful for.

But Mat Rawsthorne said ‘give it up and walk away if you choose’, which felt liberating.

‘Do I choose to do this today?’ was a far more helpful question than ‘Do I feel like doing this today?’, because the answer to the first question was generally yes, and the answer to the second was always no.

5. Ditch social media

Although Twitter etc can be helpful (see above), in general it is DEADLY* to a deep work project such as doctoral research.  I basically had to cut it out altogether.  What’s interesting is I grew to dislike Twitter much more during this time, as I came to see it for what it is.  And if I can’t convince you, let Cal Newport have a go:

* not in the Irish sense

6. I had a lot of help

The fact is I couldn’t have done it without a supportive partner, and I had one who protected my sleep, too.

I literally fantasised about the words of thanks that I would give my family once it was all over, so here they are:

 

So each one of these principles of committed action really made a difference.  But to be honest, they only tell half the story…

Going where you mind says you cannot go

“Where does your mind say we cannot go?”

Steve Hayes, A Liberated Mind

I completed my final write-up in a long, hot London summer with my little children playing in a playground opposite my office.

I can still see them; 2-year-old Orla pretending to be an airplane whilst bouncing on a trampoline.  And tiny Sam, toddling and falling about like a gorgeous, drunken penguin.

Orla
Would you rather eat ice cream with her or do linear regression in a stuffy office?

I have a place in me, perhaps stored in my body more than in words, that remembers the feeling of my own Dad vanishing at about the same age. It’s like a feeling of permanent emptiness where a hug should be.

And so of course that summer it felt like I was doing something similar to my children.  Almost at a cellular level, I had a feeling that I’d been here before somehow, and that this struggle inside my office was not where I should be.

At the time, I wrote:

The brutal truth is, there won’t be another summer where my daughter pretends to be Mo Salah or when my little boy is learning to run and talk.

There won’t be another summer when, at bath time, my babies scream with laughter when I shower their toes.

And there won’t be too many summers when they both shout ‘DAD!’ and jump into my arms when they see me.

In 10 years’ time what will I give to have even one of these moments back?

It’s fair to say I had some low points.

And this led to the final thing I learned.

7. Hard choices need self-compassion

My heroes in life aren’t Buddhist monks who meditate on hilltops or Silicon Valley CEOs whose incredible ‘life hacks’ spare them the need to make difficult choices.

My heroes are the ones who struggle and fight for something, and who live all of their values fiercely and imperfectly.

I care for my children, but I care for evidence-based psychology, too.  To fight for only one of these would be a shallow victory.  Yet to fight for both meant the fight of my life.

So what will I want my children to do when faced with a similar situation? 

The same.

I want them to care for their kids of course, but I want them to struggle and fight for what matters to them too.  Otherwise, what’s the point?

From this perspective – and only from here – I reach a place where I can finally grant myself some compassion.

Because this was the summer where I stared at one of my most powerful demons and didn’t flinch.

And this was the summer my kids saw their Dad doing that.

And maybe this was the summer – who knows? – that their choices expanded a little.

And many summers from now, when the time comes for them to fight for something, maybe they will have a feeling stored in a place beyond words that they have been here before, and that this struggle is where they are meant to be.

ACTing On Mental Health: The Evidence

This week someone asked me for a meeting, so I looked at my diary….kept looking…and eventually came up with a date in early December.

It’s not just me – though of course I am terribly important.

I don’t know anyone who isn’t busy (and terribly important) and perhaps no surprise – many of us feel stressed as a result.

Some of the stress statistics would be shocking if they weren’t so familiar:

  • In the UK, work-related stress accounts for 37% of ill health and 45% of days lost (Health and Safety Executive, 2016).
  • 1 in 6 people in paid employment will suffer a common mental health issue this year (Mental Health Foundation, 2016).
  • The estimated cost of poor mental health is £74 – £99 billion p.a. (Stevenson & Farmer, 2017).

So what can be done?

Tackling Stress at Work

In a recent interview for the New Scientist (on behalf of one of my Fintech clients), I argued that interventions at both organisation and individual level were required.

But given that 75% of people suffering from a mental health issue will never receive any form of psychological support (Seymour & Grove, 2005), this places extra emphasis on other forms of support, such as workplace training, to help people deal with the demands of the modern workplace.  The trouble is, of course, that workplace training often gets a bad name.

And a lot of it lacks even that most basic criterion; evidence that it works.  Ideally there should also be evidence of how the training works too.

The Case for Using ACT to Improve Mental Health in the Workplace

As part of the preparation for the New Scientist interview (and prior to publishing a Systematic Review on the subject) I looked at some of the main evidence for ACT training.  Below I’ve listed five workplace studies which caught my eye.

1. Dahl, Wilson and Nilsson (Behavior Therapy, 2004)

This study gave an ACT intervention to a group of Swedish care workers selected as being at high risk of long term work disability due to stress and musculoskeletal pain.  An ACT group was compared to a group who received their respective medical treatment as usual (MTAU).

At post and 6-month followup, ACT participants showed fewer sick days and used fewer medical treatment resources than those in the MTAU condition, with a mean of 1 sick day versus a mean of 11.5 sick days for the MTAU condition.

2. Flaxman and Bond (Journal of Occupational Health Psychology, 2010)

This study randomly assigned 311 local government employees them to either stress management training based on Acceptance and Commitment Therapy (n =177) or to a waitlist
control group (n =134). The ACT program consisted of three half-day training sessions.

Across a 6-month assessment period, the ACT training resulted in a significant reduction in employee distress for those who had been at high risk initially, as well as a significant reduction  compared to the waitlist group.  In fact, of these initially distressed SMT participants, 69% improved to a clinically significant degree, compared to 31% in the waitlist group.

3. Waters, Frude, Flaxman, Boyd, (British Journal of Clinical Psychology, 2017)

This study demonstrated that even a short, one-off training intervention can have positive effects.  A 1-day ACT workshop was offered to 17 care home workers in Wales, UK with a further 18 assigned to a waitlist control group.

At 3 months post-intervention, those in the ACT group reported a significantly lower level of psychological distress compared to the control group, with clinically significant change exhibited by 50% of ACT participants, compared to 0% in the control group. When the control group received the same ACT intervention, 69% went on to exhibit clinically significant change.

In keeping with ACT theory, the ACT intervention also resulted in significant improvements in psychological flexibility, but did not significantly reduce the frequency of negative cognitions.

4. Vilardaga et al., (Journal of Substance Abuse Treatment, 2011)

This was a cross-sectional survey with nearly 700 addiction counsellors working in substance abuse treatment centres in the USA.

Results indicated that burnout was more strongly associated with psychological flexibility than other well-known predictors of burnout e.g.  job control, supervisor support, salary etc.  The study concluded that a future approach to reduction of burnout among addiction counsellors should target psychological flexibility.

5. Lloyd, Bond and Flaxman (Journal of Work and Stress, 2013)

This study took 43 employees of a UK government department receiving an ACT workshop (3 half days over 2 months) aimed at increasing participants’ levels of psychological flexibility (PF), and 57 participants allocated to a waitlist control group. The study found significant reduction in burnout and strain in the ACT group.

Crucially the study was also able to show that it was higher levels of PF that mediated (or caused) the reduction of emotional exhaustion at follow up.  In other words, this study showed not only that ACT training works, but why it works.

Conclusion

Of course, training psychological flexibility is only a part of the solution to a complex problem.  We shouldn’t overstate the evidence, or see it as a standalone solution.  But increasingly it looks to be a critical part of our response to an increasingly demanding world of work.

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Using Values When You’re Somewhere You Don’t Want To Be

I am writing this whilst sitting comfortably on a plane, powering through a brilliant autumn sunset towards Helsinki.  I have everything I need, and the work will be great.20160126_152837

And I don’t really want to go.

This has nothing to do with Helsinki you understand.  Who couldn’t be excited by the land of sauna, summer cabins and err, Moomins?

Me.

I don’t want to go because it’s going to be hard work.  And lots of travel.  And above all I’m sad because I’m going to miss my family.  I feel like I just want to stop and go home.

Using Values When You’re Somewhere You Don’t Want To Be

This classic ACT move is easily forgotten, but when I remember it always helps:

  1. Ask the cabin attendant for an extra gin
  2. Take a moment to consider why I am making this trip in the first place:

What values are at the heart of my choice to be here?

This question tilts my attention towards the purpose of my being here.  And purpose is the great generator of meaning.

So, why did I choose to be here?

  1. Meaningful work.  I am here because the workshops I run often help people shift in a positive direction.  The data we’re collecting supports this.
  2. Learning.  I hope to learn something from the people I meet, and their reaction to the training.  And it’s exciting to learn something about the countries I visit; Denmark, Sweden, Norway and Finland.
  3. Security.  I want to provide for my family so that they have the stuff they need to thrive. It is not the sole purpose of being here, but it is a factor.
  4. Psychological Flexibility.  Deep down, I know that without moments like these, my capacity to experience joy in life would diminish. As Kelly Wilson said, happiness and sadness are twins that either grow strong together or die together.

ballon-2Tuning into my own values doesn’t get rid of the sadness, but it provides a different context for it.

It mixes something in with the sadness.  Something richer.

And now I’m flying in a different way.

I am not so consumed by thoughts of wanting to go home.

My sadness feels like it has been dignified somehow.

It is the admission price for a life I have chosen, and I am grateful for it.

 

 

Learning To Step Over Coercion And Create The Workplace Culture That You Want

In his wonderful book, The Nurture Effect, Tony Biglan, states that ’the most important stressor we humans typically face comes in the form of coercive interactions with other humans.

Coercion is where people use unpleasant behaviour to influence you. If you do what they want, then the aversive behaviour will stop…at least for a while. Coercive behaviour in the workplace includes overt bullying and intimidation but it also can be more subtle – put downs, teasing, social exclusion etc. It can even involve using expressions of disappointment as a form of control.

Pause for a moment. What workplace situations have you found most stressful?

How much of your stress was because other humans were being coercive towards you?

My hunch is that coercion is an almost universal quality of deeply unhappy workplaces.

Sadly, some organisations have a culture which encourages coercive behaviour. These organisations are unpleasant places to work.

Biglan writes:

 ‘We need to replace all of this coercive behaviour with behaviour that calms, supports and teaches – the kind of behaviour that helps others thrive.’

What would that be like? Imagine a workplace where people ask directly for what they want in a calm way. Where they support each other to do well, to learn and to thrive.

Biglan suggests many empirically supported strategies for creating these nurturing environments. The one that has resonated most strongly with me is to make a personal commitment to this sort of calm, supportive and nurturing behaviour.

This is, of course, easier said than done. It is particularly hard to be calm, supportive and nurturing when others are being harsh and coercive towards you. Our impulse in these situations is to either respond with our own harsh, coercive behaviour or to just give in. The nature of coercion is that we want it to stop and we want it to stop quickly, so we tend to react to it in unhelpful ways.

If we want to create change, Biglan suggests that we need to learn forbearance. We need to step over our initial impulse to punish and coerce others and instead focus on responding with firm kindness. We need to be able to shift gear and respond in ways that build connection and foster growth.

Biglan quotes reams of research to support his suggestion that what the world needs now is for millions of us to just decide – ‘I want to step away from harsh and coercive treatment towards others, Instead I will nurture connection and growth. I will focus on creating environments where humans flourish.’

He also suggests empirically supported strategies for how to put this into practice.

These strategies include the behavioural analysis that Rob described in the previous post. Looking with openness and curiosity at what antecedents and consequences may be encouraging the damaging behaviour and also at what antecedents and consequences would encourage the desired behaviour.

Biglan also explores how ACT skills can be important in achieving this change to a more nurturing culture. As people become more mindful, practice acceptance of their emotions and are more connected to their values, they find it easier to change their behaviour.

I highly recommend The Nurture Effect to you. It is an important book. A book that explores how the science of human behaviour can improve human lives.

I want to live in a world where the majority of people are behaving in ways that nurture learning and growth. How about you? Shall we get started?

Creating Nurturing Environments

I want to highly recommend this podcast to you.
Trent Codd talking with Anthony Biglan about creating nurturing environments.

Key points for me:
There are now many randomised controlled trials of family and community interventions that have been shown to make a significant difference to the development of children and adolescents. We now have the science to impact on problems that we used to think were intractable.
Helping parents let go of harsh, critical or coercive approaches and become more nurturing, supportive, loving and caring is important.

If we want to build well being then we need to create environments that:
– are richly reinforcing of pro-social behaviour
– limit opportunities and cues for damaging behaviour
– encourage psychological flexibility

Dr Biglan goes on to talk about a range of approaches that have been shown to help to create these environments.

His suggestions are highly relevant for organisations.

What would it be like if leaders decided they were going to create nurturing environments at work?

I suspect that problems with employee retention, absenteeism and engagement would significantly improve.

You can read more about Dr Biglan’s new book The Nurture Effect here.

Which 8 Practices Will Help You To Flourish?

We are experiencing a rapid increase in the incidence of ‘lifestyle’ disorders such as diabetes, obesity, cardiovascular and cerebrovascular disorders, depression and anxiety.

Dr Kelly Wilson (who IMHO wrote one of the best books I have ever read on psychotherapy) is hoping that contextual behavioural science and evolutionary science can help us to work out what can be done to understand and reverse this trend.

At a recent workshop, Kelly reflected on the impact of the 24/7, hyper-connected yet socially isolated world many of us inhabit and he kept coming back to:
‘We aren’t that kind of a monkey’.

We aren’t the kind of monkey who does well in isolation. We aren’t the kind of monkey who can get away with less than 8hrs sleep a night.

Now Kelly knows we are hominids not monkeys, but ‘We aren’t that kind of hominid’ is a bit less catchy.

The hominid family includes humans and our close genetic relatives – gorillas, chimpanzees, bonobos and orang-utans. Just sit with that for a moment – think about what our ‘cousins’ need to thrive…

A sense of belonging?….Lots of fresh fruit and vegetables?….Time to rest?

What if many of the problems that beset us are because we are ignoring our most basic ‘monkey’ needs?

Based on an extensive review of the literature, Kelly suggests that, in order to flourish, you probably need to:
Minimise your exposure to toxins (physical and social)
Eat real food
Move your body
Give yourself more sleep/rest opportunities
Engage in meaningful activity
Practice mindfulness
Cultivate your social network, and,
Cultivate self-compassion

You can learn more about his suggestions here.

Now Kelly isn’t saying that, if we do this, there will be no more illness or distress. What he is suggesting is, if we look after ourselves in these ways. Then, when stressors visit us, as they will, we will have a little more resilience. We won’t be living at the limit of our resources. We will be less vulnerable to those ‘lifestyle’ disorders.

And during less challenging times, perhaps we will be more likely to flourish?

Read that list again:

Minimise your exposure to toxins (physical and social)
Eat real food
Move your body
Give yourself more sleep/rest opportunities
Engage in meaningful activity
Practice mindfulness
Cultivate your social network, and,
Cultivate self-compassion

and ask yourself:

What would happen if I were to care for myself in these simple ways?

What would be one small step towards self care that I could take in just one of those areas?

Kelly travels the world delivering workshops. He currently in Australia teaching counselors and psychologists how to support their clients in making these simple but challenging changes. You can get details at his website. Highly recommended.