Traps to Avoid On the Path to Success – Or Why You Can’t Have it All

Do you want to be successful? If you are like me, then your response to that question is, ‘Hmm...It depends‘. It depends on what ‘being successful’ means.

We are surrounded by the message that success is about ‘having it all’. Over and over again, the world implies that if you are to truly consider yourself a success you need: love, money, a prestigious job, a wonderful family, happy kids, lots of friends, health, a beautiful body, a lovely home with a shiny kitchen, a fancy car…. Only when you have all of these things can you count yourself as successful.

How dispiriting!

Even worse, we are sold the myth that it is actually possible to have it all. A multitude of articles; books and courses promise, ‘if you just do x, then you will … lose weight, earn lots of money, get that promotion’ etc. We are encouraged to believe that if you keep following all of this advice, then, one day, you will have it all. You will know that you are successful. And, all will be well.

However for people like me (and perhaps you) this belief – that you can/should have it all – is exhausting and unhelpful.

In practical terms, when you pursue success, you come up against a tricky contradiction. Some of the things you need to do in order to achieve objective career success, actually make it harder to build meaningful relationships and be happy. For example, objective career success is linked to working long hours and moving for work. However, moving to a new city and working long hours both make it difficult to maintain meaningful relationships and are both associated with decreased happiness.

More than that, this isn’t a level playing field. When it comes to objective career success (salary and promotion), white men who live in developed countries have a head start.

A further difficulty is that it is actually getting harder and harder for most people (even white men!) to achieve objective career success and this trend is likely to get worse rather than better.

The ‘having it all’ myth is also problematic because of how it can mess you up in other ways.

I notice that whenever I buy the ‘you can/should have it all’ myth, then I start to berate myself, because:

  • I spend too much time reading about Donald Trump and not enough time doing deep work
  • I eat too many biscuits and not enough kale
  • I am not a university professor and I haven’t written a best-selling book
  • I don’t earn a six figure income.

When I buy the ‘having it all’ myth, I run around trying to get everything right. I feel anxious about all the things I am not achieving. I feel exhausted and overwhelmed and my life passes me by as I pursue the ‘infinite more’.

When I buy the myth that I can have it all, I see myself and my life as problems to be solved. I fail to notice moments of joy and connection. I notice myself thinking, if I just try a little harder; If I read the right book; if I do all the right things; if I just become better or different in some ill-defined way;  then, everything will fall into place. Then, I will have it all and then…I can relax and enjoy this moment.

But what if you and I were to accept that we can’t actually do it all or have it all? What would that be like?

Instead of focusing on getting everything right, perhaps we could give our attention to being here now. To embracing this messy life with all of its imperfection. Whilst at the very same time, with courage and lots of self-compassion, we face up to the ways we need to change. Not in order to get the perfect life, with the fancy car and the posh job, but so that we give ourselves a fighting chance to achieve the things that really do matter, which probably include:

None of these are easy. All of these require an ongoing commitment to gently aligning moment to moment choices with these longer term goals. All of these become more likely if you practice certain behaviours – such as mindfulness and self-compassion.

In the end, I do need to eat less biscuits and more kale. But not so I can tick ‘perfect body’ off my ‘having it all’ list. (I am a middle-aged lady – I think that ship has sailed!) Instead, I choose to eat more kale because it is one way of caring for my precious body.

Perhaps we can’t have it all but, instead, over time, we can make choices that lead to a life that is rich and meaningful and that might just be better than having it all.

Mindfulness 2.0 – The Future of Mindfulness

My Granny died last month, aged 97.  Good knock, Gran.

Granny 6

It wasn’t such a sad death really, as the real essence of Granny that we all knew and loved had long disappeared.

I wonder how much of our grief is like this; tiny portions of loss spread out across the days and weeks, regular downpayments helping to spread the cost. Well before she left Granny’s fingers had been prised away from the habits and routines that defined our lives.

Then once she was gone the routines of commemoration take over.  I had to read out some words from my Aussie family and then say some words of my own.  It was all very life affirming, as death can be.

I was struck by how we remembered Granny.  What she did, yes.  But also how she did it.  Granny could be quite formal, snooty even, but the Real Granny was also silly, curious and generous.

I mean, does this look like a woman who really cares whether your elbows are on the table?

Granny 1

Mindfulness

Comparing myself to Granny’s generation seldom goes well.

She and her friends fought a war for freedom with incredible modesty and courage.  I get annoyed with software updates on my smartphone.

I’m more caught up in my head, too.  Busy, but not always about important stuff.  Granny did stuff for her family and community.  If I’m not careful I do stuff on social media.

Of course this isn’t just me, and maybe this is why mindfulness has taken off.  This ancient practice has been seized upon as an antidote to the age of distraction, and there’s a lot of evidence suggesting it works too.

Yet at the same time there are problems with the mindfulness movement.  In his new book Carpe Diem Regained, Roman Krznaric highlights two:

First, the mindfulness movement focuses too much on the self, leaving it thin on moral foundations. 

Second, in placing so much emphasis on attending to the present moment, it overlooks how much human beings thrive on striving for meaningful goals. 

Krznaric also points out that studies suggest mindfulness may increase wellbeing, but not pro-social behaviour. (Author’s note: please see my comment below for an update on this).

So what is mindfulness really for, if all it does is help us bear these atomised, self-absorbed lives that would be so alien to Granny?

Mindfulness 2.0

Do you remember the early days of the web, when websites were static and focused on giving people information?  This was web 1.0, when the focus was all about spreading awareness and knowledge.

The next generation of websites were interactive.  Their focus was on changing the way we did things like communicating, finding jobs and looking at kittens. This was web 2.0.

The same leap is now happening with mindfulness – a movement away from simple awareness to using our awareness to do things.

Acceptance and Commitment Therapy (ACT) is in the vanguard of this movement.  ACT combines hard-edged science with the ability to move people, literally and figuratively.  There are four reasons why ACT is the future of mindfulness:

ACT RCTs 2016

  1. Evidence. It includes all of the benefits of mindfulness – with over 180 randomised control trials now demonstrating its effectiveness in everything from depression, chronic pain, smoking cessation and weight control to workplace effectiveness.
  2. Practical.  It offers different ways to be mindful – making mindfulness more  accessible to more people than ever before.
  3. Clarity.  ACT is based on a clear and transparent philosophy of science which helps practitioners learn faster and explain concepts more clearly.  (Once I got this I never thought in the same way again).
  4. Behavioural.  The use of the acronym ‘ACT’ is deliberate, because ACT is a behavioural intervention which focuses less on peoples’ thoughts than on what they want to DO in life.  ACT  explicitly links mindfulness to values and action: it is mindfulness for a purpose.

ACT positions mindfulness as a call to action.  It links awareness to behaviour that can actually change the world for the better.

Isn’t this what the world really needs?

And isn’t it how we will be remembered?

Granny 2
Margaret West 1919 – 2017

What Can You Do When You Feel In Over Your Head?

Many leaders are feeling ‘in over their heads’. The organisational landscape has become volatile, uncertain, complex and ambiguous (VUCA) and it can often feel so challenging and overwhelming that we feel out of our depth and swamped.

The skills that led to success in the past, no longer seem to work.

There is so much change happening that we can’t keep up. Everything is interconnected and, as a result, less easy to predict or control. Your outputs are increasingly dependent on other teams. Their mistakes or delays are disastrous for you but no-one seems to think that is a reasonable explanation when, as a result, your deadlines blow out. The future is highly unpredictable, it is unclear what the next right action is.

In their excellent book, Simple Habits for Complex Times, Jennifer Garvey Berger and Keith Johnston explain that many of the problems we are now grappling with are complex rather than complicated and that means they need to be handled differently.

In complicated situations, you create the outcome you want by working through things logically, defining the problem, breaking it down into it’s component parts, perhaps doing a root cause analysis and then making a step by step plan. It is hard, but manageable.

In a complex environment this isn’t the case. In complex situations, causality isn’t linear or predictable. So a root cause analysis quickly becomes messy and unhelpful. In complexity, you can’t predict the future from what happened in the past. You can’t work out logically what actions will create the outcomes you want to achieve, as things are interconnected – a small change in one place has an unpredictable impact in another place. So your attempts to create and act on a plan don’t seem to work. It is easy to feel swamped, powerless and uncertain.

What are better strategies for complex situations? Garvey Berger and Johnston suggest the following:

  • Have a broad sense of the direction you want the system to head in but avoid rigid plans and goals that can’t adapt and take advantage of changes in the system. (e.g. ‘Better customer service’ is a broad direction whereas ‘answering customer calls within 2 minutes and resolving all questions within a further 2 minutes’ is a rigid goal).
  • Become very curious about the present
  • Listen very deeply to what others are saying – recognize that others may be making sense of things differently to you
  • Be interested in multiple perspectives on the situation – including the perspectives that people (including you!) may have in a year or 5 years.
  • Take a wider, more systemic view. Rather than looking for root causes – look for combinations of factors that interact to push the system in a particular direction.
  • Notice what is tending to happen already in the system and then try to amplify any current tendencies that are aligned with the desired direction.
  • Take actions designed to nudge the system in a positive direction.
  • Instead of making and executing a plan, use ‘safe to fail’ experiments to try to shift the system – learn from the outcome of each experiment and feed that learning into the next safe to fail experiment. NB For this to work, you need a culture where is okay to take risks and fail (with boundaries given for what are acceptable and unacceptable risks).

My hunch is that psychological flexibility is a key skill that leaders will need in order to enact these new and challenging skills.

Psychological flexibility is: “contacting the present moment fully as a conscious human being, and based on what the situation affords, changing or persisting in behavior in the service of chosen values” – Steve Hayes

It is composed of a number of processes that are highly relevant when leading in complexity:

Acceptance helps leaders to cope with ambiguity, uncertainty and the associated anxiety that comes with that.

Present moment awareness (or mindfulness) helps leaders to be better at observing what is really happening.

Values clarity helps leaders to behave more consistently in volatile contexts, so that followers can trust them, even though the direction is unclear and the leader can’t give them any sense of certainty about the future.

Defusion helps leaders to look at the world as it is in this moment, rather than how the mind is saying it is. This is a particularly important skill in an ambiguous environment, in ambiguity, we tend to have thoughts that tell us, ‘This is certain to turn out badly’. We need to be able to hold those thoughts lightly and see the situation as it is in this moment.

Perspective taking skills enable leaders to be mindful of and listen to the needs and views of many different stakeholder and also to see the broader system.

These skills seem to be key for leaders to thrive in the new industrial age.

And, often you wont feel like you are thriving, if you are like me then you will feel overwhelmed and swamped. At those times, please be very, very kind to yourself. This is genuinely hard. Some self-compassion is vital.


 

If you want to build your psychological flexibility, then these blog posts might be helpful:

How to Clarify Your Values

Acceptance – here are some posts on handling painful emotions

Defusion Techniques

If you want to read more about leading in VUCA environments, these resources are good:

Simple Habits for Complex Times

Complexity Leadership in Health Care (BMJ- 2001) – relevant for non-health care settings

A Framework for Understanding VUCA – Scott Berinato in HBR


And finally…if you are interested in learning more about Leading in Complexity – Queensland University Of Technology (where I teach) is offering a new online course for leaders on this very subject.

Using the ACT Matrix to Help You to Be The Person You Want to Be…More Often

I use the ACT matrix a lot in my workshops and with my coaching clients… and on myself! It is a tool that helps to build mindfulness, self-awareness and valued living. It is based on contextual behavioural science and is very easy to use.

I have made a video explaining how I use it:

 

You can download a pdf handout of the ACT Matrix here.

Kevin Polk (who is one of the people who developed the ACT matrix) has lots of free resources relating to the ACT matrix at his website.

Learning To Step Over Coercion And Create The Workplace Culture That You Want

In his wonderful book, The Nurture Effect, Tony Biglan, states that ’the most important stressor we humans typically face comes in the form of coercive interactions with other humans.

Coercion is where people use unpleasant behaviour to influence you. If you do what they want, then the aversive behaviour will stop…at least for a while. Coercive behaviour in the workplace includes overt bullying and intimidation but it also can be more subtle – put downs, teasing, social exclusion etc. It can even involve using expressions of disappointment as a form of control.

Pause for a moment. What workplace situations have you found most stressful?

How much of your stress was because other humans were being coercive towards you?

My hunch is that coercion is an almost universal quality of deeply unhappy workplaces.

Sadly, some organisations have a culture which encourages coercive behaviour. These organisations are unpleasant places to work.

Biglan writes:

 ‘We need to replace all of this coercive behaviour with behaviour that calms, supports and teaches – the kind of behaviour that helps others thrive.’

What would that be like? Imagine a workplace where people ask directly for what they want in a calm way. Where they support each other to do well, to learn and to thrive.

Biglan suggests many empirically supported strategies for creating these nurturing environments. The one that has resonated most strongly with me is to make a personal commitment to this sort of calm, supportive and nurturing behaviour.

This is, of course, easier said than done. It is particularly hard to be calm, supportive and nurturing when others are being harsh and coercive towards you. Our impulse in these situations is to either respond with our own harsh, coercive behaviour or to just give in. The nature of coercion is that we want it to stop and we want it to stop quickly, so we tend to react to it in unhelpful ways.

If we want to create change, Biglan suggests that we need to learn forbearance. We need to step over our initial impulse to punish and coerce others and instead focus on responding with firm kindness. We need to be able to shift gear and respond in ways that build connection and foster growth.

Biglan quotes reams of research to support his suggestion that what the world needs now is for millions of us to just decide – ‘I want to step away from harsh and coercive treatment towards others, Instead I will nurture connection and growth. I will focus on creating environments where humans flourish.’

He also suggests empirically supported strategies for how to put this into practice.

These strategies include the behavioural analysis that Rob described in the previous post. Looking with openness and curiosity at what antecedents and consequences may be encouraging the damaging behaviour and also at what antecedents and consequences would encourage the desired behaviour.

Biglan also explores how ACT skills can be important in achieving this change to a more nurturing culture. As people become more mindful, practice acceptance of their emotions and are more connected to their values, they find it easier to change their behaviour.

I highly recommend The Nurture Effect to you. It is an important book. A book that explores how the science of human behaviour can improve human lives.

I want to live in a world where the majority of people are behaving in ways that nurture learning and growth. How about you? Shall we get started?

Little Things Lead to Success At Work

What if your greatest successes are more a reflection of your small, everyday choices than of the big decisions you make?

In his book, ‘How to Choose’, David Freemantle suggests that it is our micro-behaviours that make the difference between success and disappointment. By micro-behaviours, he means the ‘nuances and minutiae of our observed behaviours’. We tend to remember big choices we have made and think they have determined the course of our life. Whilst it is true that these larger choices are important. Freemantle suggests that it is actually our micro-behaviours that ultimately determine our success in these larger events.

For example, a ‘macro-behaviour’ might be to apply for a secondment to a project that interests you. Making this choice and taking this action certainly matters, but all sorts of micro-behaviours impact on how successful your application will be. When you apply for the secondment, do you go and see the person in charge of the project and engage with them in a way that makes them feel confident that you would be a pleasant and conscientious team member? Do you take the time to write a well thought out application? Have your tiny, repeated behaviours over the last 2 years, built you a reputation as someone who is helpful and effective? All of these frequent, small choices will impact on the outcome of your application.

Our natural tendency is to consciously choose the big things but to let our habitual style determine our micro-behaviours. For example, if my family and cultural background encouraged a blunt and straightforward style of communication, I will tend to do that. If my background has trained me to be compliant and avoid conflict. I will tend to do that.

In order to succeed in ways that are meaningful, we need to do something different. Instead of letting our history determine our micro-behaviours, we need to choose these behaviours consciously based on three key factors:

  • What is happening in this moment?
  • Which of my values are most important to express in this situation?
  • What do I want to achieve both in the short and in the long term?

This assessment of what each moment calls for involves the capacity to be really present. To really see what is going on.

It requires that we have a clear sense of who we want to be (our values) and a broad sense of what we want our life to stand for (our purpose).

And, finally, it requires the capacity to unhook from impulses to act in reactive or unskilful ways.

These are the skills of psychological flexibility.

Acceptance and Commitment Training has been shown to build psychological flexibility.

To get a sense of how to do that – you could explore this blog, read one of the many excellent ACT books or find an ACT coach.

How Mindfulness And Compassion Could Help You Do What Really Matters

The end of one year and the beginning of another is often an opportunity to torment ourselves with difficult questions:
Did I give enough energy to the things that really matter to me?
Did I give too much energy to things that aren’t important in the long term?
Did I live my values? (To get a visual picture of this, you might fill out Tobias Lundgren’s Values Bulls Eye.)

When you review the previous year, it is likely that you have done well in some areas of your life and have some regrets about others. We often don’t devote as much time and energy as we would like, to what really matters . We often don’t live our values as consistently as we want. We frequently waste time and energy on things that, it turns out, don’t really matter in the long run.

When you consider the aspects of life you neglected last year, you may notice that some are very familiar to you. They will have shown up for you many times over the course of your life. Perhaps there is some aspiration that is important to you, that just keeps being put to one side?

To give you an example.

Since I was 11, I have wanted to be a writer. I love reading and I wanted to be like the authors I admired. I wanted to be one of those people, the people that befriend strangers by sharing their thoughts in a book.
I have started many books but, despite this deep desire to be an author, I have never finished writing a book. This desire to write seems to matter a lot to me but each year goes by and I still don’t accomplish my goal.

A couple of years ago, I turned 50 and I realised that time was running out. If I really want to be an author, I need to knuckle down and actually write a book. So I started another book. It is on a topic that matters to me (Meaningful Success). Sitting at my Mac trying to express my ideas with honesty and courage is hard and scary and wonderful. Two years later and I am still wading through this project. Trying to create something useful. Something that isn’t rubbish. In the process, I am discovering that this writing lark is harder than it looks!

But even though this matters deeply to me. Even though I love writing. Even though every thing I read about how to become a good writer starts with the advice – just write.
I often don’t write. My days are filled with other stuff. Stuff that isn’t writing.

How about you? What are the goals that really matter to you? The goals that year after year, you don’t quite manage to give enough time and energy to? It could be:

Creating a beautiful garden;
spending more time playing with the kids;
travelling to beautiful and exotic places;
learning to play an instrument or speak another language….
What is the goal that calls from your heart?

And …what gets in the way of you pursuing that goal?

There are lots of reasons why we don’t pursue these important goals with the necessary energy and passion. One reason that seems increasingly common is, ‘I am too busy.’

So what are we too busy doing?
If you analyse what you are too busy doing, you can divide your actions into:
1. Things that were genuinely, at that moment, a higher priority than the important but non urgent task.
For example: spending time with the people you love; caring for your fragile human body; doing meaningful work; earning enough money to pay the bills; volunteering for causes that matter to you…
These choices are valued actions. You are being the person you want to be. Life is full of conflicting priorities, can you notice these choices and be gentle to yourself about them?

2. Things that, at that moment, felt like they were a higher priority than the important but non urgent task but they actually weren’t.
For example: trying to impress or please people; trying to earn more money than you need; doing things just to get prestige or recognition; doing things to avoid unwanted feelings.
This is a recurring problem for many of us. I certainly keep getting hooked by these activities. I look back on my life and I have spent too much time focussing on things that seemed important at the time, but actually, from the perspective of a few months or years later, I realise didn’t really matter.

3. Things that, at that moment, didn’t even feel like they were a higher priority than the important but non urgent task.
This is basically all the things we do to procrastinate and avoid the harder stuff. It might be: watching inane TV or silly YouTube clips; checking in on Facebook; going shopping. (NB These activities can also be acts of self care – in which case they are category one activities – only you can decide this.)

At this point I could just tell you to make sure you focus your energy on the right things. But I don’t think that advice is very helpful. I know it doesn’t work for me.

So I want to encourage you to do something different. To start gently.

I want to suggest that mindfulness and compassion might be a better response.

Just start by noticing with curiosity what you are doing. In real time. Notice which category your behaviour is in. You might also notice if you tend to berate yourself for spending time on the ‘wrong’ things. How effective has this harshness been for you? What would happen if, instead, you responded with compassionate understanding of your human failings?

Instead of harshness, could you notice how each behaviour feels? Notice how it feels in your body as you take these various actions? What emotions are you feeling? Notice which circumstances seem to encourage you to do which types of behaviour. Are there any common themes?

For me the ‘category two’ activities – the ones that seem important at the time but actually aren’t important- are often associated with a scrabbly feeling, like I am desperately trying to get something. At those times, if I pause and notice what is going on inside me; I realise that I am often hooked by thoughts that I am not good enough in some way and/or there isn’t enough of what I think I need. The best response to this seems to be to pause and breathe. To turn to myself in kindness. To be willing to be with myself and the thoughts that I am not adequate or the world is not the way I want it to be.

‘Category three’ activities – the ones where I know I am frittering time away – sometimes feel to me like I am hiding out. Trying not to think about the scary task I am avoiding. At other times these activities are accompanied by a whiny voice – ‘I don’t want to…I am too tired…I deserve a break…It is too hard…’ It feels like when I was a kid and I used to put my fingers in my ears and loudly say ‘I can’t hear you…LA…LA…LA…I can’t hear you’.
If I am courageous enough to pause and check in. I notice the thoughts and feelings I am trying to avoid. Can I turn towards these feelings with compassion, knowing they are part of being human?

I want to encourage you to do the same. Instead of trying to get it right. Instead of fighting with yourself.

Just notice.

Notice whether what you are doing is moving you towards your values; towards what matters to you or whether it is taking you away.

Notice what is going on inside you at those moments.

Be mindful and curious.

Turn towards yourself with compassion.

And then notice what happens next.

It may be that you will make a small move towards what matters. It may be that you won’t.

Could you notice that with compassion and curiosity?

Finding Focus in the Age of Distraction

As the amount of digital information increases tenfold every five years, a conservative estimate is that the amount of information we are exposed to daily has doubled over the last 20 years (1). Now, I don’t know if that is good or bad, because humans adapt.  But what  is happening now goes way beyond incremental growth, and this quantitative change may begin to make a qualitative difference. After all,  the human mind did not evolve to ignore new information…

Minds that ignored new information – that strange shadow over by the trees, the unfamiliar rustle in the undergrowth – were pretty rapidly rooted out of the gene pool.  The minds that survived were the ones that paid very close attention to the new and unfamiliar, and worried obsessively about it until they understood it.

Fast forward a million years and today we’re working away on our PC and up pops that little envelope and where does our attention go?

mail

Right there.  We attend to it immediately.  (Or is that just me?)

If we find it difficult to ignore new information and then the amount of information we deal with increases, what happens to the quality of our attention?  It has to become shallower and more fractured.  Again I am not arguing this is good or bad, simply that this must be the case.

The Costs of Distraction

Working in a distracted way certainly makes us feel busy.  But nearly all research shows that apart from some very routine tasks it is spectacularly bad for performance.  Effective multitasking is almost impossible with anything involving a cognitive load* – the brain is forced to refocus continuously as one switches between tasks, and this pause always costs time and accuracy.  So although we feel busy we rarely feel effective.  Is it any wonder about the explosion of the use of prescription drugs like Ritalin (“for better focus”)?

In fact if we attempt to multitask the effects are the same as if we were drunk (2).  In fact, it might even be better to turn up drunk, because at least that can be fun.

In the short term multitasking can make us feel busy and purposeful.  It can also make us feel needed and important.  It can be a badge of honour to say you are busy.  Being constantly distracted can also act as a barrier to dealing with difficult thoughts and emotions, so the emotional payoff can sometimes be even larger.

But what does the research say about longer term effects of distraction on our mental wellbeing?

Dan Gilbert’s lab ran a large study which is now an excellent TED talk by Matt Killingsworth.  Basically, he found that the times when we were least content is when we are most distracted.

This makes sense from a theoretical perspective.  High performance states involve intense focus on one thing.  Flow is the best known example, a state where we lose track of time because we are so absorbed in one task.  This, clearly is the opposite of distraction.

When we also consider the effects of distraction on relationships, perhaps we can begin to understand why there is an explosion in work disengagement, as well as the rate of anxiety?  As Robert Leahy argues:

The average high school kid today has the same level of anxiety as the average psychiatric patient in the early 1950’s.

So how can we find focus in the age of distraction?

Well I am assuming that no one is reading any more and is instead looking at videos of funny cats.  But if you are interested, I’ll post some ideas next time.

* your job involves a cognitive load

References

1. Institute of the Future

2. Strayer, David L., Frank A. Drews, and Dennis J. Crouch. “A Comparison of the Cell Phone Driver and the Drunk Driver.” Human Factors 48.2 (2006): 381–91.

Are we more likely to be compassionate to others when we are compassionate to ourselves?

When you feel judgemental about yourself, do you also feel more judgemental about others? Or are you one of those people who speaks harshly to yourself in ways that you would never dare or care to speak to another?  What do you think is the relationship between self-compassion and compassion towards others?

These questions matter a lot. A strong relationship between self-compassion and compassion perhaps suggests common learning histories for the two behaviours. While ACT directly cultivates self-compassion through acceptance, it emphasises other-related compassion only indirectly. If we want to improve the ways we relate to one another in organisations and daily life, we need to know how and if changing our relationship to ourselves changes our relationship to others.

The evidence is mixed. Some research suggests we treat people very differently to ourselves, while other research suggests commonalities. Looking carefully at the differences between these studies may help us learn more about what is going on.

Evidence compassion towards self and others might be unrelated

There might be no relationship between self-compassion and other-directed compassion. As children, we learn to distinguish between “I” and “you”, and much of our early sociolinguistic experience teaches us that others have different perspectives, preferences, Two-girls-looking-at-each-othertraits and experiences to ourselves (McHugh & Stewart, 2012).  We can learn to behave quite differently towards ourselves than we do towards others.

Language can create powerful differences between how we behave towards ourselves and others. One example is the fundamental attribution error where, when someone acts badly, we overestimate the effect of personal characteristics and underestimate the effects of the situation as a cause of their behaviour.  Towards ourselves we are more likely to take account or circumstances influencing our behaviour.  For example, while we are quite happy to blame bad driving on someone else’s incompetence or malice, we are more likely to see our own poor driving as the result of situational factors like being late for work. This is a clear case where we behave quite differently in our judgements towards self and others.

Once we make an appraisal that a person is personally responsible for the situation in which they find themselves, we are less likely to experience empathic concern and more likely to experience non-compassionate emotions such as anger (Atkins & Parker, 2012).  And of course in Australia we have seen how it is perfectly acceptable to treat asylum seekers arriving on boats with their children in a very different way to how we would expect ourselves and our children to be treated.  The more we see the other as different to ourselves, the less likely we are to extend compassion towards them (Goetz, Keltner, & Simon-Thomas, 2010).

Society reinforces big differences between compassion towards self and others. It wasn’t that long ago that our society seemed to reinforce young women in particular for being kind to everyone except themselves.  Many older women in particular seem to feel badly about themselves unless they place others’ needs ahead of their own. So, if the distinction between self and other is seen as real, and the right social reinforcers are in place, it is entirely possible that self-compassion and other-directed compassion could be quite unrelated.

Evidence compassion towards self and others might be related

But, perhaps fortunately, there is also a growing body of evidence that emphasises the similarities between the ways we relate to ourselves and others.  Many of the psychological approaches developed during the 50’s and 60’s relied upon the assumption that self-acceptance was related to acceptance of others (Williams & Lynn, 2010).   More recently researchers have begun to test this idea empirically. Neff and Pommier (2013) recently found that self-compassion is positively related to compassion towards others.

Neff and Pommier (2013) studied three groups: college undergraduates, community adults and meditators.  They measured both self-compassion and different aspects of other-focused concern such as perspective taking, forgiveness, compassion, empathy and altruism.  Overall there was a significant positive relationship between self-compassion and other-focused concern.

Why might self-compassion and other-compassion be related?

Why did this relationship occur?  The factors that were consistently related to self-compassion across all groups were perspective taking, forgiveness and the capacity to manage personal distress.  Perhaps our capacity to stay present to our own difficult experiences helps us to stay present to the difficult experiences of others. Or perhaps our capacity to stand back and see our self-critical thoughts as thoughts and not necessarily the truth, is exactly the same skill as our capacity to stand back from our automatic stereotypes and judgements about others.  Perhaps learning to accept our own failings teaches us that we are all fallible. Or perhaps we acquire a deeper knowing that we are not, after all, ever separate from others, that we are all “caught in an inescapable network of mutuality, tied in a single garment of destiny” (Martin Luther King in his letter from Birmingham Jail).

However, Neff and Pommier’s study also revealed interesting differences in the strength of the relationships for different groups.

  • For meditators, there was a stronger link between self-compassion and other-focused concern – perhaps we can explicitly train people to break down barriers between self and others?
  • For women, there was a weaker link. Women are more likely to display higher levels of other-focused concern than men, but they are not more likely to display higher levels of self-compassion.  Perhaps that social training of young girls that I mentioned earlier is still alive and well.
  • Finally younger adults showed weaker links between compassion for self and others. Neff and Pommier argued that this might have been because young adults over-estimate their distinctiveness from others and they are still forming their own identities and understandings of others.

Neff and Pommier’s study has big limitations. It ignores individual differences and relies upon self-report measures.  We cannot tell whether the relationship between self-compassion and compassion for others really is weaker for women or whether this is just an artefact of women feeling more pressured to self-report compassion towards others.  What we really need are within-person studies using measures of behaviour and context.  Am I more likely to act compassionately towards others in circumstances that have primed me to act compassionately towards myself: e.g. when I have just meditated or been treated kindly by another?

And what life experiences strengthen or break down the distinction between self and other?  ACT is one experience that can build both self-compassion and compassion for others (Atkins & Parker, 2012). Perhaps other life experiences work the other way.

lawyers-arguingAs I have been writing this blog, I have been working with legal educators to design programs to enhance well-being and relationships among legal students and practitioners. In emphasising objectivity and the distinction between right and wrong, legal training seems to sometimes create almost impenetrable walls between thoughts and feelings, and between self and others. And legal students and practitioners are among the unhappiest people in Western society  (e.g. Kelk, Luscombe, Medlow, & Hickie, 2009).  Could lawyers perhaps be a canary in the coal mine for what happens when we let language excessively dominate our lived experience and we build the walls too high between ourselves and others?

Relational Frame Theory offers a very useful way of understanding what is going on here. Consider the two sentences:

  • I am less deserving
  • I am more deserving

The first thought might precede a lack of self-compassion, while the second might precede a lack of compassion towards another.  What is going on in these sentences? Our society generally focuses on the comparison words MORE or LESS, and so we have endless debates about who is more or less deserving of compassion. But by focusing on this comparison we ignore the more fundamental move contained in these sentences. The shared “I am” slips by unnoticed.  It is in these little words that the “truth” gets established that there is a separate “I” that has inherent qualities. And of course what these sentences really mean is “I am more or less deserving THAN YOU” so in making the claim that I have certain qualities I am implicitly and always making the simultaneous claim that YOU are separate and have certain qualities as well.

Macro-Water-Drops-Grass-GreenDifference and separation arise in language. We relate to ourselves and others differently only when we are caught up in the world of words, judgments and abstractions. Perhaps Neff and Pommier’s results point to what is left when the language of separation loses its hold just a little. In those moments we see that these divisions only exist in language not in the underlying reality. In the end we are drops of water, or bubbles rising in a pot.  What looks like difference and separation is really only a temporary expression of an unfolding process – and “I am” and “you are” become simply “IS”.

Of course, philosophers through the ages have come to the same view.  Rumi put it this way:

Out beyond our ideas
Of wrong doing
And right doing
There is a field.
I’ll meet you there.

When the soul lies down in that grass
The world is too full to talk about.
Ideas, language, even the words
You and me
Have no meaning.

– Jalaluddin Rumi

Taoism is a rich source of similar ideas. I would love to hear from you if you have other examples of similar quotes illustrating the power of language to create separation between self and other as this is an area I would like to explore further. Thank you.

 

References

Atkins, P. W. B., & Parker, S. K. (2012). Understanding individual compassion in organizations: the role of appraisals and psychological flexibility. Academy of Management Review, 37(4), 524-546.

Goetz, J., Keltner, D., & Simon-Thomas, E. (2010). Compassion: An Evolutionary Analysis and Empirical Review. Psychological Bulletin, 136(3), 351.

Kelk, N., Luscombe, G., Medlow, S., & Hickie, I. (2009). Courting the Blues: Attitudes towards depression in Australian law students and legal practitioners: Brain & Mind Research Institute: University of Sydney.

McHugh, L., & Stewart, I. (2012). The Self and Perspective Taking: Contributions and Applications from Modern Behavioral Science: Context Press.

Neff, K. D., & Pommier, E. (2013). The Relationship between Self-compassion and Other-focused Concern among College Undergraduates, Community Adults, and Practicing Meditators. Self and Identity, 12(2), 160-176. doi: 10.1080/15298868.2011.649546

Williams, J. C., & Lynn, S. J. (2010). Acceptance: An Historical and Conceptual Review. Imagination, Cognition and Personality, 30(1), 5-5.

Working in a harsh environment can mess you up more than you think…

Have you ever had to survive a harsh environment at work? This woman has…

Most of us have lived through an unpleasant time at work. When it ends, we sigh with relief and assume all will now be fine. Unfortunately things aren’t that simple.

The hostile environment changes us, we learn strategies to cope, to get our work done despite the difficulties. However, the very strategies that helped us to survive a dysfunctional workplace can be counterproductive in a more supportive environment. And in a cruel twist of fate, it is seems to be almost impossible to unlearn something that you learnt when you were scared or stressed. So we often continue to be defensive, aggressive or self-protective even when it is no longer needed.  We can’t seem to get rid of the mental junk we have acquired during our painful experiences.

A reader wrote to us about a problem she encountered when she moved from a hostile, aggressive environment to a much more harmonious workplace.

She was really happy in her new job and was doing well but she was given feedback that her communication skills needed work. This hadn’t been a problem for her in previous workplaces. She realised that she had learnt some unhelpful habits in her last role. Now she needed to relearn how to interact in more workable ways. She was worried that she didn’t know how to bring about this change.

So how do you let go of problematic interpersonal behaviour and start to behave in ways that work? Here are some tips:

1. Start with self-compassion. The less you beat yourself up for your failings, the more you will be able to notice the times when your behaviour isn’t working.

2. Get present. Mindfulness helps us to act on our good intentions. In this moment now, what is happening? Try to notice your behaviour moment to moment.

3. Do a self-assessment and get feedback from people you trust. There are some good questions about interpersonal functioning here that you could adapt to the workplace.

4. Don’t just change as a reaction to what others want. Spend some time thinking deeply about your values. Who do you want to be at work? How do you want others to experience you? Changing your behaviour is a hard slog, linking the change to your values will help you to keep going.

5. Aim to gradually evolve your behaviour rather than suddenly transforming yourself overnight. Just focus on one or two small changes and see if you can repeat those behaviours over and over until they are a habit. Then pick some more behaviours you would like to change.

6. Get really present in your interactions with people. Notice the impact of your behaviour on others. See if you can get out of your head and into this moment now.

7. Accept that when you feel threatened you are likely to revert to self-protective and unhelpful behaviours. Consider what might trigger that in you and make a plan to be particularly mindful and self-compassionate at those moment. Hold those feelings gently.

8. Seek feedback on your progress but accept that it may take people a while  to notice that you have changed. Our opinions of others are quickly formed and slow to change.

Becoming the person we want to be is hard. Facing those times where our behaviour isn’t in line with those ideals is painful. Can you turn to yourself in kindness?