How to Pitch an Idea (or, How ‘Dragon’s Den’ Relates to ACT)

Dragon’s Den is a show where budding entrepreneurs pitch their ideas to a group of successful business people in the hope of winning some investment.

The show fascinates me. I love spotting academic theories about influence and negotiation being played out in real life. The show also demonstrates how more psychologically flexible entrepreneurs tend to be more successful in their pitches. Professor Frank Bond has done some cool research at the BBC to support this idea.

There seem to be a few key principles if you want to get the approval of the investors.

1. Consider the perspective of the investors (Why would they want to invest? What will they gain?); potential customers (Why would they buy?) and competitors (How easy would it be for them to steal my idea?). Perspective taking is a key aspect of psychological flexibility.

2. Hold ideas like ‘This is a brilliant idea and I am going to be incredibly successsful‘ lightlyFusing with these sorts of thoughts seems to increase the risk of throwing good money after bad and doesn’t seem to convince others.

3. Understand the difference between solid, real world facts and what your mind is telling you. Others find facts much more convincing than your opinion. Smart business people consider the facts (Sales figures, profits, awards won) when they make decisions.

4. Learn to perform well even when you are feeling incredibly anxious. This is a great strength of the ACT approach. ACT teaches people how to perform even when they are feeling strong emotions. Rob and I have a course on this.

5. When you are having an important conversation – really listen to what the other person is saying. Get present with them and give them your full attention. Be open to their feedback and also be willing to give them facts that might change their mind.

6. Know your values and live those values in the interaction. You then come across as vital, authentic and trustworthy (assuming those are your values!)

7. Know how this ‘pitch’ fits with what you want your life to be about. Is this a drive to make money or does it connect to something deeper?

7. Demonstrate willingness. What are you prepared to do to make your idea successful? Live on very little money? Work hard? Face rejection? Acknowledge what you don’t know and ask for help?

Here is someone who nailed it – sadly he completely misses the reason he nailed it.

http://youtu.be/hXO4Ki8qsvk

Effective Decision Making

Sometimes we have to make important decisions where the ‘right’ answer is unclear. I would like to suggest this process for making for those tricker decisions:

1. Which of your values are relevant in this situation?

2. What are the key facts? In this step aim to see the world the way it really is rather than as your mind tells you it is.

3. What is the relationship between the facts – how do they interact?

4. Focus in depth on different parts of the problem (whilst keeping the whole in mind). Take different perspectives – how would others view this problem? How will you view this problem in 5 years time?

5. Consider that there may be a better alternative that you haven’t thought of. Ask for advice. Do some research. Brainstorm. Consider trialling different options and observing how they turn out.

6. Be prepared to sit either with the discomfort of not deciding or with the discomfort of deciding and possibly making the wrong decision. See if it possible to have those difficult thoughts and feelings without them pushing you around. 

7. Make a decision and then check it against your values – is this a move towards what you want your life to be about?

6. Observe the outcome and be prepared to make incremental adjustments. Again, work to see the world as it really is – rather than how your mind tells you it is.

This process draws on Roger Martin’s work on Integrative Thinking

I think he has developed a great model and adding in connection to values, defusion, perspective taking and acceptance make it that bit better!

Rob wrote a great post on the costs of making decisions without any connection to values.

Jumping Off A Piece Of Paper

Do you have something important that you need to do but even the thought of it makes you feel so uncomfortable that you just avoid it?

It might be risking rejection; doing something boring; risking looking stupid…..

In this great podcast, DJ Moran talks about slicing these challenges up really thinly. Finding the point where you have made it small enough that you will take action. He uses the metaphor of jumping off a piece of paper. Even though the jump is really, really tiny; you are still jumping and that is very different to not jumping at all.

And once you have gotten moving, you might tackle jumping off the phone book next!

The Problem With Work-Life Balance

I think the concept of ‘work-life balance’ is deeply flawed.

The phrase suggests that:

  1. Work and life are somehow different. Now, that is patently stupid. If you aren’t feeling alive when you are working, then your problem isn’t lack of work-life balance. You probably need a good career coach – I hear that this fellow is quite good.
  2. There is a state where everything is in balance and there are people who have achieved that state. I have honestly never been in that state. have you? Do you know anyone who has been in that state?

I think a much better strategy involves a fundamentally different approach.

(Enjoying the Beach with Albert – Two valued domains (Relationship and Health) at the same time!)

1. Instead of just balancing work and life I think the task is much more complex. We need to work on balancing different life domains (or what Kelly Wilson would call ‘Domains of valued living’). Most of us have a few of these. Mine are: family, work/achievement, learning, friends, relationship, health and wellbeing, contribution/community.

2. It would also help to view ‘balance’ as a verb  – ‘balancing’. An ongoing process that involves:

  • Deciding on the areas of life that matter to you and what values and actions you want to take in each area.
  • Noticing how you are doing over time. Getting better and better at noticing when you are focussed too much on one area of life and neglecting other important areas…and then making a correction.

You can take the Valued Living Questionnaire here to see how you are going in balancing your life.

I Worry That I Sound Like An ACT Evangelist

You may have noticed that Rob and I are pretty passionate about ACT. If you have met either of us in person you will know that if you show even a glimmer of interest in the topic we will happily go on and on about valued directions and experiential avoidance for hours. We might even start ranting on about Relational Frame Theory if you are very lucky!

Sometimes I have the thought that just possibly we might sound a bit crazy. That our passion might come across a tad evangelistic.

The reason I am so enthusiastic about this approach is because ACT and the science behind it (contextual behavioural science) combine scientific rigour with an attempt to answer the ‘big questions about understanding and improving the human condition’ (This is based on a passage in The Neighborhood Project by David Sloan Wilson).

How cool is that?!

 

Why Is Taking A Break So Difficult?

I took a ‘sicky’ the other day (is that just an Australian word? In case it is – it means an ‘unplanned absence’). I wasn’t sick. I was just tired. Normally I am full of energy and enthusiasm for my life. I feel that each moment drips with meaning and purpose. From writing the speech I am giving next week on goal setting to attending my daughter’s commencement ceremony at school, it all matters so much. And this is wonderful, but now and again I get very, very tired.

A pot of green tea on my deck

So I made myself a pot of green tea, downloaded a Georgian Historical Romance onto my ipad and spent a few hours on the day bed on my deck, snoozing and reading.

Now I feel better.

You would think that taking a few hours off would be an easy thing to do… but not for me. My mind alternates between reminding me of all I have to do and busily problem solving (‘I need an activity to illustrate that point about goal setting, what would work? I must remember to ring the plumber. That balustrade needs painting…’). Of course, if I had decided to carry on working, my mind would have gone on and on about how tired I was (‘I am sooo tired. I need to rest. I can’t concentrate. I wonder if I am getting sick?’).

A few years ago, Russ Harris taught me, ‘Your mind is not your friend’. I find it is helpful to know this. Whatever I do, part of my mind will chatter away in an unhelpful fashion. This is part of being human. The trick is to do what is right in that moment – whether it is to rest or work or play – and take my chattery mind along with me.

We Can’t Get Rid Of Our Mental Junk – So What Do We Do Instead?

The Big Clear Out

People in my neighborhood are throwing out their junk. They are sorting out their stuff and leaving it on the side of the road. In a few days some lovely people from the council will come and take it all away. Wonderful!

Wouldn’t it be great if we could do that with the junk in our minds? If we could choose which of the rules about ourselves and the world that we carry around in our minds, no longer work for us and just get rid of them?

Sadly, behaviorism tells us that this isn’t possible. We can’t unlearn something (unless we are willing to suffer brain damage – which seems a little extreme!). We can only add to our learning.

Let me give you an example. When I was a medical student I learnt that it was a very bad thing to make a mistake. When I practiced medicine, this was usually a very good rule to follow. I think my patients were glad I took that approach!

However, I don’t practice medicine anymore. Although doing an excellent job is still very important to me and my clients, generally it isn’t a disaster if I make a mistake. In fact, trying too hard to avoid mistakes can impair my capacity to do a good job. I can end up being too much of a perfectionist.

I can’t unlearn the rule I learnt as a medical student. It will always be with me. But what I can do is learn some new ways of behaving so I have more options. And I can get better at recognising when an old rule like ‘I mustn’t make any mistakes’ isn’t appropriate and 80% is good enough.

What internal rules do you have that are no longer useful for you?

ACT for The Squeeze-Machine

This guest post was written by Maarten Aalberse.

We may have been asked to lead an in-company training for stress-reduction and performance-enhancement.

We may have checked as best as we can the ‘spirit’/ culture/ values of the company, and it doesn’t look bad at all. So we decide to agree.

And then… at some moment during the training we sense that something isn’t quite right.

Participants seem to be more reluctant to share their experience of the exercises we propose, there are hardly any questions after a short presentation, the work in small groups appears to be very ‘careful’, or something similar may make us uneasy, and we suspect that something in the company just isn’t right.

If we are lucky, we might hear something more in a break.

But maybe we just have to do with this nagging feeling.

What to do, then? In most cases, any direct questioning may lead nowhere, or even bring in more problems, as we observe people shutting down even more.

One option might be, after having introduced the ACT perspective on values, to invite the group to brainstorm on the values of the company. It would be really helpful if not only the ‘official’ values get mentioned, but also the more implicit ones. But again, this is most likely not something to aim for too openly. But we might pick up some clues…

Then – or at a later time, if it seems better to play safe, we ask the participants to clarify their own values, and explore if there appear to be any conflicting values, and explore some ways how such conflicts can be responded to.

Then the time may come to explore if there are any conflicts between the personal values and the values of the company, clarified earlier on. It might be useful to mention too, that this is a far from uncommon experience.

Now how can such conflicts be dealt with? The most helpful responses would probably be those that emerge from the group.

But some suggestions can be given, and even explored :

1)    Sensing how this conflict affects the particpants : which bodily tensions manifest when ‘staying with’ this conflict ? Which feelings emerge, and where in their bodies can these be felt ? What thoughts pop up, when staying with this conflict ? All the mindfulness skills explored earlier on can be most useful, here. It may be that new alternatives emerge. Or it may that this exercise has prepared the ground for another exploration :

2)    It may be useful to clarify the ‘value in the value’. If the company values (too much) the productivity of the team, we maight ask something along the lines of ‘And when, for your company, productivity is so important, what does it want to have happen through this productivity that is even more important ?’ The same can be asked about the personal values that appear to be in conflict with the company’s values.

Often, when these 2 ‘deeper’ values become clearer, it is easier to find ways in which they can become compatible. Or at least, better lived with. That is, in a way that the employees experience themselves less in an either-or situation that is inherently stressing, and that will bothr reduce the productivity of the company and the quality of life of the employees. 

I would love to read other suggestions for handling this very delicate and often quite important situation.

Maarten Aalberse is a clinical psychologist, living in France and conducting trainings throughout Europe about his integration of ACT, client-generated metaphors and emotion-regulation.

He has co-written two books : « L’intelligence du Stress » (Eyrolles, 2008) and : « Bi-Fokale Aufmerksamkeit » (= Bi-Focal Mindfulness), DKVT-Verlaf, in press.

Contact : m.aalberse@gmail.com ; site under construction.

ACT for The Squeeze-Machine

This guest post was written by Maarten Aalberse.

We may have been asked to lead an in-company training for stress-reduction and performance-enhancement.

We may have checked as best as we can the ‘spirit’/ culture/ values of the company, and it doesn’t look bad at all. So we decide to agree.

And then… at some moment during the training we sense that something isn’t quite right.

Participants seem to be more reluctant to share their experience of the exercises we propose, there are hardly any questions after a short presentation, the work in small groups appears to be very ‘careful’, or something similar may make us uneasy, and we suspect that something in the company just isn’t right.

If we are lucky, we might hear something more in a break.

But maybe we just have to do with this nagging feeling.

What to do, then? In most cases, any direct questioning may lead nowhere, or even bring in more problems, as we observe people shutting down even more.

One option might be, after having introduced the ACT perspective on values, to invite the group to brainstorm on the values of the company. It would be really helpful if not only the ‘official’ values get mentioned, but also the more implicit ones. But again, this is most likely not something to aim for too openly. But we might pick up some clues…

Then – or at a later time, if it seems better to play safe, we ask the participants to clarify their own values, and explore if there appear to be any conflicting values, and explore some ways how such conflicts can be responded to.

Then the time may come to explore if there are any conflicts between the personal values and the values of the company, clarified earlier on. It might be useful to mention too, that this is a far from uncommon experience.

Now how can such conflicts be dealt with? The most helpful responses would probably be those that emerge from the group.

But some suggestions can be given, and even explored :

1)    Sensing how this conflict affects the particpants : which bodily tensions manifest when ‘staying with’ this conflict ? Which feelings emerge, and where in their bodies can these be felt ? What thoughts pop up, when staying with this conflict ? All the mindfulness skills explored earlier on can be most useful, here. It may be that new alternatives emerge. Or it may that this exercise has prepared the ground for another exploration :

2)    It may be useful to clarify the ‘value in the value’. If the company values (too much) the productivity of the team, we maight ask something along the lines of ‘And when, for your company, productivity is so important, what does it want to have happen through this productivity that is even more important ?’ The same can be asked about the personal values that appear to be in conflict with the company’s values.

Often, when these 2 ‘deeper’ values become clearer, it is easier to find ways in which they can become compatible. Or at least, better lived with. That is, in a way that the employees experience themselves less in an either-or situation that is inherently stressing, and that will bothr reduce the productivity of the company and the quality of life of the employees. 

I would love to read other suggestions for handling this very delicate and often quite important situation.

Maarten Aalberse is a clinical psychologist, living in France and conducting trainings throughout Europe about his integration of ACT, client-generated metaphors and emotion-regulation.

He has co-written two books : « L’intelligence du Stress » (Eyrolles, 2008) and : « Bi-Fokale Aufmerksamkeit » (= Bi-Focal Mindfulness), DKVT-Verlaf, in press.

Contact : m.aalberse@gmail.com ; site under construction.

Who runs your life?

In this brilliant TED talk, Daniel Kahneman talks about the tensions between our experiencing self and our remembering self.

Daniel Kahneman – The Riddle of Experience v Memory

He says that our memories of the past inform our expectations of the future and determine our decision making.

The problem is that our memories are inaccurate. We fail to notice so much of what is happening in the present moment. Our memory of whether we enjoyed something is overly influenced by how the last few minutes of the experience went (Kahneman explains that it is the last minute of a colonoscopy that determine how we view the experience – good to know!). Each time we tell the story of what happened (even just to ourselves) we unconsciously slightly change the story.

Daniel Kahneman suggests that this causes us a significant problem. Our remembering self forces our experiencing self  to do things that aren’t really in our best interests. We work to earn more and more money (even though, once we are comfortably off, it won’t make much difference to our happiness). We spend our money on long, expensive holidays (even though a longer  holiday doesn’t actually make us much happier than a shorter one). We avoid doing what matters (calling Grandma; expressing our view in a meeting; doing our exercises) because our memory of the last time we did it suggests it will make us feel bad.

So how do we manage this tension? How do we make wise decisions?

The research evidence is growing that a helpful approach is to:

  • Hold the stories our remembering self tells us lightly – sometimes they are useful and sometimes not so much.
  • Clarify our values (what we want our life to be about) and then use them to guide our decision making.