Category Archives: Relationships / communication

The Science of Gratitude (or What your Mother didn’t teach you about how to say ‘Thank You’)

Saying thank you is important. Your parents probably spent hours drilling this into you. A polite ‘Thank you’ smooths social interaction and makes life a little kinder. But what your Mum probably didn’t teach you, was how to express heartfelt gratitude in … Continue reading

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Training People To Do What You Want – Ethically

There is an episode of The Big Bang Theory where Sheldon trains Penny to do what he wants. He uses chocolate. We are all constantly ‘training’ the people around us but we don’t usually use chocolates and it is rarely … Continue reading

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Why Psychological Flexibility Will be a Key Leadership Skill of the Future

Last year in the UK, a Panorama investigation uncovered systematic abuse of elderly care home residents who were ­being routinely pushed about, belittled and ­humiliated by their so-called carers. Worse, when whistleblowers drew attention to the abuse it was they … Continue reading

Posted in Acceptance and Commitment Training (ACT), Behaviour change, Psychological Flexibility, Relationships / communication, Values, Work | Tagged | 2 Comments

What it Feels Like to Make a Mistake

I don’t like making mistakes.  In fact most of my professional life has been spent in the service of not making a mistake, or being seen not to. I am not alone; in fact a lot of the practical difficulty … Continue reading

Posted in Acceptance and Commitment Training (ACT), Behaviour change, Relationships / communication | 6 Comments

Having The Courage To Be Vulnerable

You know, sometimes all you need is twenty seconds of insane courage. Just literally twenty seconds of just embarrassing bravery, and I promise you, something great will come of it – Benjamin Mee (Matt Damon) in ‘We Bought a Zoo’ … Continue reading

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Creating Great Mentoring Relationships

  Last night I spoke at an event held by the QUT Career Mentors Scheme. They were a great group of people – the mentees are students about to finish their degree and the mentors volunteer their time to support the … Continue reading

Posted in Meaning, Relationships / communication, Values, Work | Tagged , , , , , | 1 Comment

How to Build A Cooperative Team

Whenever we work in a team there is a tension between getting the outcomes we want and contributing to the outcomes that others need. If I spend time giving John the information he needs to get his board paper written, … Continue reading

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How Promising Managers Sometimes Derail Their Careers…and How to Prevent It

According to The Centre for Creative Leadership almost 1 in 2 of the managers who have the makings of success fail to reach their potential. They ‘derail’ and are either demoted, fired, plateau or opt for early retirement (William A Gentry). … Continue reading

Posted in Careers, Mindfulness, Organisations and careers, Psychological Flexibility, Relationships / communication, Stress and resilience | Tagged , , | 3 Comments

What Facebook Can Teach Managers About Building Engagement

Facebook is amazing at building and maintaining engagement. From a behavioural science perspective, Facebook is set up in a way that encourages engagement. How does it do it and what can it teach us? 1. Facebook makes it very, very … Continue reading

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The Problem With Work-Life Balance

I think the concept of ‘work-life balance’ is deeply flawed. The phrase suggests that: Work and life are somehow different. Now, that is patently stupid. If you aren’t feeling alive when you are working, then your problem isn’t lack of … Continue reading

Posted in Acceptance and Commitment Training (ACT), Meaning, Relationships / communication, Values, Work | Tagged | 11 Comments